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Lakeland Veterinary Hospital
- Veterinarians
- Baxter, MN
About this business
Location details
7372 Woida Road, Baxter, MN, 56425, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wouldn't recommend this clinic to my worse enemy. Had to get my cat put to sleep to get him groomed. Brought him home and he wasn't breathing right and it was like his brain was fried. Brought him back in and his chest was so full of liquid that it was either spend an unknown amount of money on if and maybe or put my buddy down. I was devastated and paid more money to stop his suffering. So if you like spending alot of money for bad work this is the place for you!
Business response:
Hi Scott D., Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us. Please accept our sincerest condolences to your family for your loss.
We were visiting the area with a new rescue dog I initially brought in on a Thursday to ensure there was not a problem with her breathing. I was very happy with Dr. Emily's exam and fee charged (though I was surprised by their policy to charge for even making the appointment). Anyway, the problem came back overnight on Friday so I called to get her back in on Saturday morning and discovered their concept of Animal Hospital is NOT 24/7 availability, but that once warranted, and for a minimum charge of $450.00, they will sched... read more
Business response:
Hello, Joan F. - Thank you for sharing your feedback. We are very sorry to hear about your disappointment with us. The essence of our values and who we are all start with patient-centric compassionate care and best-in-class service. We wish you well.
Well if you want a vet to go to that just wants your money and doesn't care the about the well being of your animal, this is the place for you. They will over charge you not give the treatment your pet deserves. I warn you if you love your pet you will go some where else.
Business response:
Hi Trish, Thank you for sharing your feedback. We're sorry to hear your disappointment with our pricing. We are committed to providing exemplary patient care and strive to do everything we can to keep costs to a minimum without sacrificing our standards of care. We're also always willing to discuss different treatment options with clients that works with their budget. If you have any additional questions, please contact us at feedback@VeterinaryCaresandConcerns.com.
I brought my cat in two days in a row on emergency because he collapsed and was acting lethargic. First day was sent home with cat food and told he showed signs of kidney disease and diabetes. Second day with diuretics and antibiotics and told he had fluid on his lungs. No surgery was offered and was told if I wanted a ekg or oxygen therapy to go to the cities. Was told they don't have the staff to provide overnight care. Was not advised of how serious the condition was. Felt like I was pushed out. My boy died new years eve.... read more
Business response:
Hello Kristen Gosz, Our entire team is sending our sincerest condolences to your family for your loss. We take our mission of providing world-class compassionate care very seriously and are crushed to hear that you feel we fell short in providing you and your sweet cat a compassionate patient experience. We do everything we can to ensure the quality of life for our patients, and since we do not have staff available to monitor and care for critically ill patients overnight, we recommend the transfer of care to an overnigh... read more
I'm disappointed that I have to give one star because if I could go negative, I would. Lakeland Vet is very accommodating in terms of time, but that is the only positive I have. They up charge EVERYTHING on all their services and micro charge by dissecting their process and creating individual charges for one procedure. I brought my dog in for a urinalysis, they charged $30+ for the urinalysis and the cystocentesis-$70 which is basically how they collect the urine. On top of that they tried to talk me into doing X-rays, whic... read more
Was fairly disappointed in the after-hours/emergency care, poor medication directions (that even other Vets looked at the notes and couldn't make heads or tails of either) and a general sense of "they're doing us a favor" made this expensive trip a regret and ineffective. Didn't offer any effective palliative care, and I found better emergency services in Brainerd/Baxter at the Animal Care Center, located behind Home Depot. You can reach them at (218) 822-6000. If you are currently more North or East of Brainerd/Baxter, I ... read more
Frequently asked questions about Lakeland Veterinary Hospital
How is Lakeland Veterinary Hospital rated?
Lakeland Veterinary Hospital has a 4.6 star rating with 553 reviews.
When is Lakeland Veterinary Hospital open?
Lakeland Veterinary Hospital is closed now. It will open tomorrow at 8:00 a.m.