This profile has been claimed by the business owner or representative.
Lakeside at Coppell Apartments
- Apartments
- Coppell, TX
About this business
Location details
620 N. Coppell Rd., Coppell, TX, 75019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Amazing staff! The office team and maintenance are phenomenal, they always respond quickly and ensure living here is a swift time.
Business response:
Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!
Don’t move here! A resident since 2019 everything was good until IRT acquired the property. Maintenance staff are excellent! Always punctual and polite. However management won’t let them fix issues properly. For the last several years, the roof has been leaking causing stains in the ceilings along with an abundance of black mold. Instead of fixing the roof and replacing moldy sheet rock, they just spray it with bleach and call it good. We also have a serious Rat problem in our garage. Management was notified. We were told th... read more
Business response:
Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you
STAY FAR AWAY! This “community” or lack there of is complete TRASH. I have lived there for the past 5 years and have dealt with my sons floor breaking to the point I could see my car in the garage, the maintenance flooding my home and damaging everything in my garage, nearly losing my life due to my ex-husband in the apt and them charging me to move even WITH a protective order in place as well as charging ME for nearly 1k damages done by him(he was on the lease too). My ac going out nearly the whole month of July,my son and... read more
Business response:
Good morning, Thank you for your feedback, it is very important to us. I'm sorry that your stay here at Lakeside at Coppell was not the best experience. I would like to discuss your concerns you mentioned on the survey. My name is Idali Leon the community Manager when would you have a moment to discuss these concerns? Please feel free to reach out to me by phone 972-304-4930 or via email at ileon@IRTliving.com. Sincerely, Idali Leon Property Manager Lakeside at Coppell
Disappointed and Frustrated: Neglected Property and Unresponsive Staff First and foremost, the ongoing rent increases have become exorbitant and unreasonable. It is evident that the landlord prioritizes maximizing profits over the well-being and satisfaction of the tenants. This blatant disregard for the financial burden imposed on residents is deeply disheartening. However, the rent increase issue pales in comparison to the appalling neglect displayed towards essential amenities on the premises. One glaring example is the b... read more
Business response:
Hi, thank you for taking the time to leave us feedback about your experience with us.We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.
Not worth it You will need to call management at least 15 times before they return your call. Rent price is so high now, it encouraged us to buy a house instead. They will charge you random fees and won’t explain why when you ask for an explanation. The gym is messy and dirty and barely big enough for 2 people. We lived without floors and without a wall between our neighbors garage and our living room for 6-7 months before they repaired it and then charged us $77 when the walls were damaged by the floor guys.
Look somewhere else! This is the fourth week with my garage issue. I have called and it's hard to get someone on the phone. I have sent emails with no response. I have input maintenance tickets for the leak in my garage and they've been closed without fixing. Now my garage looks worse, mold is growing and I still don't have a response. This is definitely far from "luxe living"
Look elsewhere!!!! It has been 2 weeks that I've been ignored by management and the maintenance portal. Pools are closed on Mondays so feel free to come to my garage then. I can't use the luxury of having a garage due to this issue!!! Look elsewhere!!! We've had plumbing issues, on going leaks, wasp infestation and a snake all in 12 months!! But this new leak is the cherry on top!!!
Frequently asked questions about Lakeside at Coppell Apartments
How is Lakeside at Coppell Apartments rated?
Lakeside at Coppell Apartments has a 3.7 star rating with 214 reviews.
When is Lakeside at Coppell Apartments open?
Lakeside at Coppell Apartments is open now. It will close at 6:00 p.m.