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Lakeside at Coppell Apartments

3.6

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Location details

620 N. Coppell Rd., Coppell, TX, 75019, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.6241 reviews
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Gabrielle Jefferson's profile image
Gabrielle Jefferson 
3 years ago

It is unbelievable to be charged fees such as maintenance support or a annual community fee but yet the residents suffer from the lack of care, consistency and effort. The sewer backs up in your apartment, front and back door is not sealed properly, appliances are not in the best working shape, wooden floors are old and dull, carpet in the bedrooms are the same carpets the previous resident had, windows need to be sealed properly if it rains the water come through them. During the winter storm, I had to place coverings over ... read more

Business response:

Hi Gabrielle, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you 

Trishna Rizal's profile image
Trishna Rizal 
7 years ago

‪Lakeside at Coppell is managed by cons. Lauretta showed us a townhouse as a sample and gave us something totally different after we confirmed. They took $600 as deposit and never returned it even though we did not take the place. Mail me at adityarahul1@gmail.com for more details‬ 

Business response:

Hi Trishna, I am sorry to see we did not meet your expectations, but I would like to address the concerns you listed. We apologize if there were misunderstandings between our communications regarding the application process. Please feel free to reach out to us so that we can talk through your concerns and find a reasonable resolution. Kind Regards, Lakeside at Coppell 

James Lipscomb's profile image
James Lipscomb 
7 years ago

No recommendations here. Not sure why Facebook defaults to recommendations first. I guess the jokers at Lakeside at Coppell must pay... Office staff is useless and doesn't respond to calls or messages. Dog poop everywhere. Meanwhile office peeps are worrying about trash cans and where you park you're car. Don't sign here unless you're up for a year of misery! 

Business response:

Hi James, I reached out by phone, but was not able to get in touch with you. I would like to speak with you in regards to the issues you are experiencing and see if I can help turn your experience around. Please give me a call at 972-304-4930. Kind Regards, Destini Community Manager 

Bob Roberts's profile image
Bob Roberts 
7 years ago

The staff could begin caring about residents. They are so obsessed about garbage cans and pets! I can't wait until my lease is up so I can get out of this s*****le! 

Business response:

Hi Bob, I am sorry to see we have not exceeded your expectations. I tried to reach out by phone, but was not able to get through. If you could please call me at 972-304-4930, I would like to see how I can help resolve your issues. Kind Regards, Destini Community Manager 

Walt DeBord's profile image
Walt DeBord 
8 years ago

My wife and I have had an apartment at this complex in Coppell for 2 1/2 years. We are totally disgusted with the response of management to maintenance issues, particularly water leaks. They have next to zero response to problems after their limited work hours. Our apartment has had numerous water leaks from the two apartments overhead. When someone finally responds, they are apparently inept at fixing the issues upstairs so we never know when we will return to a flooded apartment. Over this time, we have had water drai... read more

Angy Mera's profile image
Angy Mera 
8 years ago
Erica Reidel's profile image
Erica Reidel 
8 years ago

@LakesideAtCoppellApts @SteadfastManagememtCo is your emergency maintenance line not working? I have called 3x this morning with no response. My A.C. is not working. It is 84 outside and 83 in my apt. I also have a small child. I need this fixed immediately! You can reach me by FB or by returning one of my numerous calls this morning. Thank you! 

Lee Baldwin's profile image
Lee Baldwin 
9 years ago

Apartments are nice and the amenities make this place a good place to live. The maintenance team takes this from a nice & good place to live to "ah shit" when can I move. I have lived here going on 6 years but I have started to look for different home. 

Guillermo Alvarez Jr.'s profile image
Guillermo Alvarez Jr. 
9 years ago

Frequently asked questions about Lakeside at Coppell Apartments

How is Lakeside at Coppell Apartments rated?

Lakeside at Coppell Apartments has a 3.6 star rating with 241 reviews. 

When is Lakeside at Coppell Apartments open?

Lakeside at Coppell Apartments is closed now. It will open tomorrow at 10:00 a.m.