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Lakeway Animal Hospital
- Veterinarians
- Jefferson City, TN
About this business
Welcome to Lakeway Animal Hospital We strive to provide the highest quality veterinary care in a compassionate manner and at a reasonable price. We maintain a well-trained, friendly staff in order to provide a down home atmosphere that makes both you and your pet comfortable in our hospital. Lakeway Animal Hospital was founded in March 1985 by Leonard Pilkington, DVM as a one veterinarian mixed practice, and quickly grew to a two veterinarian mixed practice in 1987. Lakeway Animal Hospital became exclusively small animal i... read more
Location details
1024 E Highway 11 E, Jefferson City, TN, 37760, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 12:30 p.m. | |
| Sun | Closed |
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My cat hit her face on out trailer today. Her tounge was hanging out and her jaw was crooked, she also had a gash on her face. My husband took her straight to Lakeway to be seen as an emergency. After not being greeted or even acknowledged when he arrived he went up to the desk and They said they couldn’t work her in. No offers of other places it anything until he asked. They were very rude and disrespectful. They didn’t ask him if we have other pets there as patients(we do, and we had an appointment at 3 today for our dog).... read more
I have used Lakeway for 27 years but I will never go there again! I had an appointment with my critically Ill diabetic cat at 11:30 and I waited patiently until 1:00 in my car.I went in to ask how much longer and a lady at the desk said she didn’t know where I was even though someone came to my car at 12:00 to tell me it wouldn’t be long,they were a little behind. She rudely leaves the front area with my chart and goes from room to room and returns after about 5 min to apologize and tell me to come back at 2! I ask if they ... read more
Have been with them for 11 yrs. for our dogs and recent change in personnel has made us leave. High prices, and lack of compassion.
Today we tried to make an appointment for our furbaby. After explaining what was going on, we were scoffed at, and told to use Google. Well we took their advice and used Google to find another animal clinic for our little one’s care. It’s a shame because our little girl has been going there since she was a puppy.
Do not recommend..rude customer service on the phone and in person. they truly do not have the best interest in their patients they see. All they want is your money.
It's unorganized, it's not ran with professionalism and courtesy. The receptionist are rude, harsh and do not care about their clients or the company. The front office Employees are allowed to be rude, mean, viscous and non helpful to both their co-workers and the customers. This place and it's new management is a joke and is ran like a circus!!! The vets on the other hand are really good with the animals and do a great job but I am astonished and highly disappointed that this company has no training policies or procedures i... read more
I took my cat to Lakeway for her annual visit on Monday! Not only was it very expensive, and a new Vet. saw our cat, but our cat hasn’t been the same since! Her back legs don’t work like they did before... she can’t jump and she’s been lethargic since her visit! It’s now Wednesday and I’ve called the clinic... but I’m not happy about how she feels! We’ve been going to Lakeway Vet for about 27 years with all of our pets! We always loved Dr. Pilkington, but he is retired now! We won’t be coming back!
I have taken our pets to Lakeway for years, Dr Ealy has always been wonderful. Our last few visits have been extremely late and disorganized. I called today to schedule spays and final shots for my 2 puppies. Not only are their fees much higher than other vetrinarians (I didn't mind until now) but I had a little ray of sunshine dictate to me on the phone what my pet would receive (JENNIFER). News flash, my pets are my pets, you do what I want done as I am their owner. This person was very rude and this practice has been ... read more
Frequently asked questions about Lakeway Animal Hospital
How is Lakeway Animal Hospital rated?
Lakeway Animal Hospital has a 4.7 star rating with 1,204 reviews.
When is Lakeway Animal Hospital open?
Lakeway Animal Hospital is closed now. It will open at 7:00 a.m.