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16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
My loan person was the most wonderful person in history
Business response:
I'm truly touched by your kind words, Kathy! It was a pleasure helping you navigate your loan process at Mutual of Omaha Mortgage. Your satisfaction is the most important part of my job, and I'm delighted to know that your experience was a positive one. I strive to provide the best service possible to all my clients. Thank you for your trust, and for the glowing review. If you have any future needs or questions, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Lauren was always willing to help in every way possible.
Business response:
I appreciate your kind words, James. It was a pleasure to assist you throughout the process. I strive to provide the best service to all my clients at Mutual of Omaha Mortgage. Your positive feedback truly means a lot to me. Thank you for taking the time to share your experience and for giving me a perfect rating. I'm here for any future assistance you may need.
Verified by Mutual of Omaha Mortgage
Lauren was prenominal. She is highly knowledgeable. She thoroughly explained everything as we proceeded. She kept us informed every step of the way. She responded almost instantly when we had questions and held our hands at every step. Most importantly, she looked out for our best interest in getting the best interest rate for the best value instead of going for a lower rate that would cost us much more in closing costs.
Business response:
Thank you so much for your kind words, Julie. It was truly a pleasure to assist you throughout this process. I'm thrilled that you were satisfied with the service and felt well-informed every step of the way. Your satisfaction and understanding of the process are my top priority. I'm glad that we were able to secure the best value for your situation. Should you have any more questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Communication
Business response:
I'm thrilled to receive such a high rating, Rodney! I'm glad to know that you were satisfied with the communication throughout our time working together. At Mutual of Omaha Mortgage, we strive to keep our clients informed at every step of the process. Thank you for your feedback, as it helps me and the company continue to improve and serve you better. Looking forward to assisting you in future.
Verified by Mutual of Omaha Mortgage
Less closing costs and don't pay off credit cards without permission.
Business response:
I'm thrilled to hear that you were satisfied with the lower closing costs associated with your mortgage, Richard. Here at Mutual of Omaha Mortgage, we make it a priority to respect and uphold our client's financial decisions. We appreciate your 5-star review and your trust in our services. Please feel free to reach out if you need any further assistance.
Verified by Mutual of Omaha Mortgage
Very professional! She made the process easy!
Business response:
I'm absolutely delighted to hear that you found the process to be smooth and easy, Melva. It's my top priority to ensure a professional and efficient experience for every client. Thank you for taking the time to share your experience and for the excellent rating. It was a pleasure working with you on your mortgage needs at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Great communication and Lauren herself. Outstanding
Business response:
I'm truly glad to hear that you had a positive experience, Bryan. Communication is a crucial part of my role, and I'm pleased I was able to meet your expectations. Your kind review means a lot to me. Please always feel free to reach out if you have any further questions or needs. Thank you for choosing Mutual of Omaha Mortgage and for your outstanding rating.
Verified by Mutual of Omaha Mortgage
Lauren took the time out to explain everything in full detail. She was always available when I had a question in regards to my loan. She gave substantial advice to make sure I was getting the best out of loan as well as how to ensure my credit remains in good standing. I have already referred her to many friends and colleagues.
Business response:
Thank you so much for your generous review, Selina. It was truly my pleasure to walk you through the loan process and ensure you were comfortable every step of the way. I'm thrilled to hear that you found my advice useful for managing your loan and maintaining your credit standing. Thank you for referring me to your friends and colleagues - it's the highest compliment I can receive. Remember, I'm here for any future questions or mortgage needs you may have. Best wishes, Lauren Moushey, Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Clear expectations, good communication and fast turn around. Very streamlined process!
Business response:
I truly appreciate your kind words, Stacey! It's wonderful to hear that you found the process at Mutual of Omaha Mortgage streamlined and efficient. I strive to provide each client with clear information and quick service, so your feedback is immensely rewarding. Thank you for your glowing review and 5-star rating. Looking forward to assisting you in the future.
Lauren Moushey of Mutual of Omaha Mortgage has a 4.9 star rating with 210 reviews.
Lauren Moushey of Mutual of Omaha Mortgage is closed now. It will open on Monday at 9:00 a.m.