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Lava Lanes Bend
- Restaurants
- Bend, OR
About this business
Location details
1555 NE Forbes Road, Bend, OR, 97701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
We paid for 2 lanes however, they only told us to use one of them. Then 2/3 of the way through the game sold our second lane to another group. When I went up to ask they said "you have had that other lane for over 1 hour but didn't use it". They wouldn't move the other group that started on our lane but said we could move our party of 7. The girl at the front desk was incredibly rude as was the manager. We will NEVER return.
Business response:
Hello Stacie, sorry to hear about your visit at Lava Lanes. Our manager David Johns would love to follow up with you if there is something that needs to be addressed or if he can do anything to make your next visit better. You can message us at anytime. Thank you.
Went to Lava Lanes on New Years Eve and had a HORRIBLE experience. The staff was so rude from the start and kicked us out of the area we were sitting in and NOBODY was sitting there. We paid for our beverages and was told to leave. These employees are so detrimental to your business and the situation could've been handled with so much more tact and courtesy. I'll be telling my friends and not returning.
Staff was pretty rude, no warning of closing time for people in the arcade. When there was a warning it was very rude and very sudden we were told it was going to be shut off soon and then not even a minute later it was shut down
Staff was pretty rude, no warning of closing time for people in the arcade. When there was a warning it was very rude and very sudden we were told it was going to be shut off soon and then not even a minute later it was shut down
Awesome party at Lava Lanes with Bend Heating! Everything was perfect!! So much fun!!
Awesome party at Lava Lanes with Bend Heating! Everything was perfect!! So much fun!!
Frequently asked questions about Lava Lanes Bend
How is Lava Lanes Bend rated?
Lava Lanes Bend has a 4.2 star rating with 1,668 reviews.
When is Lava Lanes Bend open?
Lava Lanes Bend is open now. It will close at 10:00 p.m.