This profile has been claimed by the business owner or representative.
LBS Financial Credit Union
- Credit Unions
- Westminster, CA
About this business
Location details
5505 Garden Grove Blvd, Westminster, CA, 92683, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Their "on-line" website is the worst user friendly website of any banking institution I have ever had to deal with. Making a auto loan payment is like trying to break through a brick wall. Wish I had never done my auto loan with them.
Business response:
We sincerely apologize for any inconvenience you may have experienced. We will be reaching out to you privately to gather more information so we can help you access your account.
Their "on-line" website is the worst user friendly website of any banking institution I have ever had to deal with. Making a auto loan payment is like trying to break through a brick wall. Wish I had never done my auto loan with them.
LBSFCU handles fraud alerts terribly. This is the second time I've had my card compromised, and instead of them notifying me via email/ text/ call I had to find out this morning when I tried to request an Uber to get to work and my card wouldn't go through. The last time this happened I was dining out and my card declined when I tried to pay the bill. I'm pissed and now late to work, and unable to get in touch with anyone because they cut call center hours to begin at 8:30. Fucking wonderful!
Business response:
We sincerely apologize for any inconvenience you may have experienced. Unfortunately we cannot pull your account number based on your Facebook name. Please contact us privately to enable us to look into this.
I recently took a loan with LBS. I can't set up an online payment. They want $7.50 to do it by phone. So I go to one of the local coops. Sorry we only take visa. So off to the atm I go to get cash. Really? I have never had this much trouble making a loan payment in my life! So now I'm off to USAA to refi the loan so I can make a payment without running all over town.
I recently took a loan with LBS. I can't set up an online payment. They want $7.50 to do it by phone. So I go to one of the local coops. Sorry we only take visa. So off to the atm I go to get cash. Really? I have never had this much trouble making a loan payment in my life! So now I'm off to USAA to refi the loan so I can make a payment without running all over town.
LBSFCU is the best bank, by far! I will never switch to any other institution.
Frequently asked questions about LBS Financial Credit Union
How is LBS Financial Credit Union rated?
LBS Financial Credit Union has a 4.3 star rating with 2,225 reviews.
When is LBS Financial Credit Union open?
LBS Financial Credit Union is closed now. It will open on Monday at 8:30 a.m.