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LBS Financial Credit Union

4.3

About this business

Location details

5505 Garden Grove Blvd, Westminster, CA, 92683, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.32,397 reviews
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Celestine Blalock's profile image
Celestine Blalock 
recommend  Recommended
5 years ago

Expert financial services. 

Business response:

Thank you for the great recommendation, Celestine! 

Alfredo Torres's profile image
Alfredo Torres 
recommend  Recommended
6 years ago

Q SON BIEN AMABLES Y DAN UN BUEN SERVICIO GRACIAS POR AYUDARNOS Q DIOS LOS BENDIGA Y A MI EL SERVICIO Q ME HAN DADO A SIDO ESPECIAL YO PIENSO Q NO TIENEN Q CAMBIAR NADA GRACIAS POR SU AYUDA BENDICIONES. 

Business response:

Thank you so much for the great recommendation, Alfredo! 

Craig Matthews's profile image
Craig Matthews 
6 years ago

Walked up to the Teller and she waited for me to speak instead of greeting me the customer like she was trained. This is my second time actually dealing with L.B.S and I see a pattern of jealousy and immaturity. Only joined to get a loan. 

Business response:

Hi Craig. We are so sorry to hear about your service experience at our Bixby Knolls branch. We will share this feedback with the manager and senior team. 

Alejandro Camacho's profile image
Alejandro Camacho 
recommend  Recommended
6 years ago

At this time I do not recommend anything 

Lorena Rodriguez Chandler's profile image
Lorena Rodriguez Chandler 
6 years ago

I wrote a check in October and November to an individual who mobile deposited (picture image) into their bank shortly thereafter. I noticed that those two hard checks cleared my account again over the weekend. Called LBSFCU three separate times to explain this to numerous agents. Had to follow up all week and to this day, I have yet to receive the money they erroneously took out of my account because of faulty security guardrails (or lack-thereof). Check your statements carefully and fix your systems LBSFCU! 

Business response:

Hi Lorena. We are so sorry to hear about your experience with us. Please send us your contact information through private message and one of our staff will contact you. 

Elbert James Jones Jr.'s profile image
Elbert James Jones Jr. 
recommend  Recommended
6 years ago

Always protecting my bank accounts from fraudulent charges. 

Business response:

Thanks for the nice review and recommendation, Elbert! 

Gerrud Greaux's profile image
Gerrud Greaux 
7 years ago

worst customer service ever.. always have issues making payments. website never works. phone calls always have low volume and they can never hear me.. return payments constantly.. what a joke of a company.. come repo your car since you keep returning my payment and to customer service reps don't care to do their job properly.. 

Ashley Kauffman Chatman's profile image
Ashley Kauffman Chatman 
7 years ago

this credit union, needs better communication, organization , and service. 

Business response:

Hi Ashley. We are sorry for your service experience with us. If we can help any further, please send us a private message. 

Larry Cole's profile image
Larry Cole 
7 years ago

LBS RACIST? I HAVE A CAR FINANCED WITH LBS I HAVE RECIVED 2 OR 3 LETTERS WHEN I OPEN THEM THE FACING PAGE IS SPANISH. ENGLISH IS MY SECOND CHOICE ON THE BACK PAGE. DOES LBS THINK EVERYONE IN SAN JACINTO CA IS MEXICAN AND OR SPEAKS SPANISH? THIS IS STILL AMERICA? I'M A DISABLED VET (USA) AND DON'T LIKE THAT ENGLISH IS MY SECOND CHOICE. CAN ANYONE TELL ME WHY I GET STUFF FROM LBS IN SPANISH? THANKS LARRY COLE NAMVET. P.S. MORE TO COME YOU MAY NOT BELIEVE. ... 

Business response:

Hi Larry. We are concerned to hear that you are receiving these documents from us. Someone will contact you soon to get more information. 

Frequently asked questions about LBS Financial Credit Union

How is LBS Financial Credit Union rated?

LBS Financial Credit Union has a 4.3 star rating with 2,397 reviews. 

When is LBS Financial Credit Union open?

LBS Financial Credit Union is closed now. It will open at 8:30 a.m.