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LBS Financial Credit Union
- Credit Unions
- Westminster, CA
About this business
Location details
5505 Garden Grove Blvd, Westminster, CA, 92683, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
worst customer service ever.. always have issues making payments. website never works. phone calls always have low volume and they can never hear me.. return payments constantly.. what a joke of a company.. come repo your car since you keep returning my payment and to customer service reps don't care to do their job properly..
this credit union, needs better communication, organization , and service.
Business response:
Hi Ashley. We are sorry for your service experience with us. If we can help any further, please send us a private message.
LBS RACIST? I HAVE A CAR FINANCED WITH LBS I HAVE RECIVED 2 OR 3 LETTERS WHEN I OPEN THEM THE FACING PAGE IS SPANISH. ENGLISH IS MY SECOND CHOICE ON THE BACK PAGE. DOES LBS THINK EVERYONE IN SAN JACINTO CA IS MEXICAN AND OR SPEAKS SPANISH? THIS IS STILL AMERICA? I'M A DISABLED VET (USA) AND DON'T LIKE THAT ENGLISH IS MY SECOND CHOICE. CAN ANYONE TELL ME WHY I GET STUFF FROM LBS IN SPANISH? THANKS LARRY COLE NAMVET. P.S. MORE TO COME YOU MAY NOT BELIEVE. ...
Business response:
Hi Larry. We are concerned to hear that you are receiving these documents from us. Someone will contact you soon to get more information.
RecommendedHello my name is Nelly De La Garza I have been with LBSFCU for 18 years I have always been faithful to my bank is with the only bank or financial that I have worked with, I have even had a car loan, personal loan and I have never been wrong I have always been punctual with my payments and today I am requesting a loan for a funeral and LBSFCU deny me the loan, I am disappointed and annoyed because LBSFCU closed the doors when I need them the most. I need to find a bank that won’t let their faithful clients down because I hav... read more
Business response:
We are sorry to hear about your loan service experience during this difficult time. We will be reaching out to you privately to find out more information.
RecommendedFriendly local bank. I finally decided to move my money from the tax-dodging big banks and invest in my local credit union. My money will support my community and local businesses rather than corporate greed.
Business response:
Welcome to our Credit Union family. We are looking forward to serving all your financial needs!
The phone cust support are always rude. I dont understand with technology, why does it always take 14 days for me to receive a new debit card after its been lost or compromised. They dont offer kid friendly savings accounts.
Business response:
Tee, thanks for the feedback! We are so sorry you had a bad experience with our call center. Providing excellent service to our Members is our focus, and we will share your comments with our Leadership Team and staff. Regarding debit cards, we are implementing instant issue debit cards at our branches this year. Debit cards usually take 7-15 days through the mail, but our new instant issue process will offer our Members cards at any branch, the day you need it. All branches will offer this service by mid-year and we are curr... read more
The phone cust support are always rude. I dont understand with technology, why does it always take 14 days for me to receive a new debit card after its been lost or compromised. They dont offer kid friendly savings accounts.
Frequently asked questions about LBS Financial Credit Union
How is LBS Financial Credit Union rated?
LBS Financial Credit Union has a 4.3 star rating with 2,225 reviews.
When is LBS Financial Credit Union open?
LBS Financial Credit Union is open now. It will close at 2:00 p.m.