This profile has been claimed by the business owner or representative.
Leader Heights Animal Hospital
- York, PA
About this business
Location details
199 Leader Heights Road, York, PA, 17402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
We used them for 21 years and 4 dogs....loved the front office staff and all of the vets.
Friday before Labor Day my dog started walking not straight. I called the office and was told they couldn’t see my dog I had to take her to the emergency hospital. Which fine, busy I get it. So we did. We went to the emergency animal hospital and spent $1400 and 11 hours to be told my dog was on meth. And if she’s not better in 72 hours to go to a neurologist. I did not agree with the diagnosis so Tuesday I called Leaders Heights who supposedly is my vet where we take our dogs for everything. I was told that I already got a ... read more
Business response:
Jessica, thank you for taking the time to speak with us about your concerns. Leader Heights Animal Hospital will use this feedback to work hard to improve the service we provide our clients and their pets.
Overrated. Sorry, not sorry. I’ve been a client (rather my dog has) for the last 4 years. Customer service has gone DOWN hill in the last couple year. I never have anything bad to say about any experience I have, however, it seems every time I attempt to get an appointment they’re booked out for the next 3 weeks, but always offer a next day appointment with an urgent care visit(one that only cost 90$ just to walk in the door). Now, I am not one to even bat an eye for spending money on the care of my baby, but this is outrage... read more
Business response:
Megan, we are truly sorry to hear you had a negative experience. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. Although we strive to alleviate them, long hold times and limited appointments slots are becoming inevitable. Please know we will continue to look further into new options to help with these situations.
Frequently asked questions about Leader Heights Animal Hospital
How is Leader Heights Animal Hospital rated?
Leader Heights Animal Hospital has a 4.7 star rating with 957 reviews.
When is Leader Heights Animal Hospital open?
Leader Heights Animal Hospital is closed now. It will open at 8:00 a.m.