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Leaf Home Bath

4.4

About this business

Location details

198 Kitty Hawk Dr, Morrisville, NC, 27560, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.4521 reviews
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Janice L's profile image
Janice L 
9 months ago

Was sold a product that didnt exist, shower was demolished and then I was told job could not be done with product they had. New product had to be developed, once job was completed after 2 months, very terrible quality of a job, I was given a $3000.00 discount, not at all satisfactory, but due to a health issue, was not able to pursue the situation further 

Business response:

Your feedback is important to us and has been shared with our team in order to improve in these areas.We encourage you to contact us atService Department - **************or email************************************************************if you would like to discuss your experience in more detail. 

Janice L's profile image
Janice L 
9 months ago

Was sold a product that didnt exist, shower was demolished and then I was told job could not be done with product they had. New product had to be developed, once job was completed after 2 months, very terrible quality of a job, I was given a $3000.00 discount, not at all satisfactory, but due to a health issue, was not able to pursue the situation further 

Business response:

Your feedback is important to us and has been shared with our team in order to improve in these areas.We encourage you to contact us atService Department - **************or email************************************************************if you would like to discuss your experience in more detail. 

Donald Y's profile image
Donald Y 
a year ago

Installation was five star. Sales and accounting one star. Their salesman started out at twice the price that I ended up paying. I kept saying no, and that they kept finding new discounts which they did not offer me at first. Finally, when they got down to half their first estimate, I signed with them. I gave them a check for the down payment, and told the sales person I would put the remainder on my credit card when they finished. However, without any contact, they made an unauthorized ACH withdrawal from my savings account... read more

Business response:

We have shared your feedback with our team, so we can learn from your experience. If there is any additional information you would like to share, please contact us at ****************************************************** 

Donald Y's profile image
Donald Y 
a year ago

Installation was five star. Sales and accounting one star. Their salesman started out at twice the price that I ended up paying. I kept saying no, and that they kept finding new discounts which they did not offer me at first. Finally, when they got down to half their first estimate, I signed with them. I gave them a check for the down payment, and told the sales person I would put the remainder on my credit card when they finished. However, without any contact, they made an unauthorized ACH withdrawal from my savings account... read more

Business response:

We have shared your feedback with our team, so we can learn from your experience. If there is any additional information you would like to share, please contact us at ****************************************************** 

Terry C's profile image
Terry C 
a year ago

No soap dish. No safety hand rails. Installer not aware he was to reuse existing rails. Was two originally he had one which he installed. Also was to leave old hardware so we could donate to Habitat for Humanity. That did not happen. Also invoice said paid by credit card but pretty sure it was direct withdrawal. Need to know for sure. 

Business response:

Your feedback is important to us and has been shared with our team to improve in these areas. If you would like to discuss your experience in more detail, we encourage you to contact 866-320-5477 or email support@leafhomeenhancments.com 

Terry C's profile image
Terry C 
a year ago

No soap dish. No safety hand rails. Installer not aware he was to reuse existing rails. Was two originally he had one which he installed. Also was to leave old hardware so we could donate to Habitat for Humanity. That did not happen. Also invoice said paid by credit card but pretty sure it was direct withdrawal. Need to know for sure. 

Business response:

Your feedback is important to us and has been shared with our team to improve in these areas. If you would like to discuss your experience in more detail, we encourage you to contact 866-320-5477 or email support@leafhomeenhancments.com 

Terry W's profile image
Terry W 
a year ago

Work was done as advertised looks great follow up not so good. Was promised life time warranty and was told the paperwork would be sent to me however even after contacting the representative now waiting a month no paperwork 

Business response:

Please know that we are here for you and want to help. Please contact us at ******************************* or ************ at your earliest convenience. 

Terry W's profile image
Terry W 
a year ago

Work was done as advertised looks great follow up not so good. Was promised life time warranty and was told the paperwork would be sent to me however even after contacting the representative now waiting a month no paperwork 

Business response:

Please know that we are here for you and want to help. Please contact us at ******************************* or ************ at your earliest convenience. 

Zach S's profile image
Zach S 
a year ago

Former Sales Representative here -Be weary of using LeafHome Bath. One of the installs I had for this company has had issues for over a month. Poor cleanup, no water pressure, damaged landscaping from the crew. Ive sent numerous complaints to multiple managers and corporate staff for this customer, only for them to be ignored. I also overheard conversations from the install team of how the installer was doing the plumbing incorrectly because it was his way and it would cause severe leaking down the road. They also will tell ... read more

Frequently asked questions about Leaf Home Bath

How is Leaf Home Bath rated?

Leaf Home Bath has a 4.4 star rating with 521 reviews. 

When is Leaf Home Bath open?

Leaf Home Bath is open now. It will close at 9:00 p.m.