Leaf Home Bath

Brian M 

on BBB

2 years ago

They completely falsely represented themselves and LIED about how they do business. Told me they manufacture and produce ALL their own materials and own the process A to Z 100%. That the other competitors ALL buy their materials from them which is whybthey can offer such great deals! TOTAL ***!!! They said they woukd have the install full completed on 1 day, 2 day **** What they did not tell you is that they wouldn't put the DOOR to the shower on for another 5 to 6 weeks! I signed my agreement on May 24! It is now July 10!! ... read more

Brian M 

on BBB

2 years ago

They completely falsely represented themselves and LIED about how they do business. Told me they manufacture and produce ALL their own materials and own the process A to Z 100%. That the other competitors ALL buy their materials from them which is whybthey can offer such great deals! TOTAL ***!!! They said they woukd have the install full completed on 1 day, 2 day **** What they did not tell you is that they wouldn't put the DOOR to the shower on for another 5 to 6 weeks! I signed my agreement on May 24! It is now July 10!! ... read more

Debra T 

on BBB

2 years ago

I don't normally write bad reviews. My situation, I feel, needs to be shared.We were able to get a "cancellation" appointment, so the remodel was done within the week. It took the two days as promised. Very quickly, the product deteriorated. The shower doors became loose on the runners, caulking yellowed, mold issues began and discoloration of the shower walls.I called Leaf before the remodel was even a year old to ask someone to come and assess the shower. It took several weeks and many phone calls before I got someone and ... read more

Debra T 

on BBB

2 years ago

I don't normally write bad reviews. My situation, I feel, needs to be shared.We were able to get a "cancellation" appointment, so the remodel was done within the week. It took the two days as promised. Very quickly, the product deteriorated. The shower doors became loose on the runners, caulking yellowed, mold issues began and discoloration of the shower walls.I called Leaf before the remodel was even a year old to ask someone to come and assess the shower. It took several weeks and many phone calls before I got someone and ... read more

Sandra K 

on BBB

2 years ago

A salesperson met with my husband this past Monday. He quoted $17000 for a tub and surround replacement. Then said the price would drop to $14000 if he signed now. Pressure tactic to a 75 year old man. Unfortunately my husband signed on the guys computer. He didn't get a copy of "anything" and was told it would be sent to him. My husband doesn't remember "how" it would be sent. The only thing he got on his computer was a paper showing a new loan account set up with **************** in his name for $14000. Later I immediately... read more

Sandra K 

on BBB

2 years ago

A salesperson met with my husband this past Monday. He quoted $17000 for a tub and surround replacement. Then said the price would drop to $14000 if he signed now. Pressure tactic to a 75 year old man. Unfortunately my husband signed on the guys computer. He didn't get a copy of "anything" and was told it would be sent to him. My husband doesn't remember "how" it would be sent. The only thing he got on his computer was a paper showing a new loan account set up with **************** in his name for $14000. Later I immediately... read more

Vanessa L 

on BBB

2 years ago

Showed a picture of the type of work that would be performed that was on the folder left with me. I ask if they would be putting mold free backer board between the tile, would they be removing the molded and broken tile before placing the new board and tile; and tile the ceiling ask well or paint it for me? that was a yes for painting the overhead. They took the old tub out and took the tile off the well. they did not replace the wall with mold board, they left mold behind the tub, glued the Fake tile on the molded board, ha... read more

Vanessa L 

on BBB

2 years ago

Showed a picture of the type of work that would be performed that was on the folder left with me. I ask if they would be putting mold free backer board between the tile, would they be removing the molded and broken tile before placing the new board and tile; and tile the ceiling ask well or paint it for me? that was a yes for painting the overhead. They took the old tub out and took the tile off the well. they did not replace the wall with mold board, they left mold behind the tub, glued the Fake tile on the molded board, ha... read more

Patrick G 

on BBB

2 years ago

They lie to their customers about the process they are supposed to adhere to. Instead of totally demo all tile, drywall, supply piping like they promise, they cut knowingly corners in all those steps. They charge a ridiculous amount of money. In most cases the initial price is $14,000-$18,000. They pressure customers by dropping the price over and over until its actually a 60% discount from those prices. Many customers not knowing will pay the $18,000, while others are harassed and made to feel stupid if they dont take the 6... read more