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525 Tryon St, Suite 1600, Office 1637, Charlotte, NC, 28202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
We felt like Ms. Merriweather cared ,and wanted to help. Leah and Donna were great to work with.
Business response:
Wendell, I'm happy to hear that you felt cared for and supported during your experience. It was great working with you, and I'll be sure to share your kind words with Donna as well. Thank you for choosing Mutual of Omaha Mortgage!
Verified by Mutual of Omaha Mortgage
Excellent job with financial advice and guidance. Very informative and helpful.
Business response:
I appreciate your positive feedback, Matthew. I'm glad to hear that you found my financial advice and guidance both informative and helpful. If you ever have more questions or need further assistance, feel free to reach out. Thank you for trusting me with your mortgage needs.
Verified by Mutual of Omaha Mortgage
Excellent job with financial advice and guidance. Very informative and helpful.
Verified by Mutual of Omaha Mortgage
Everything
Business response:
Juana, thank you for the perfect rating! Your concise feedback "Everything" suggests a positive approval, and I'm thrilled it reflects well on your experience. If there's more you'd like to share or if I can help you in any other way, feel free to reach out. Your satisfaction is important to me.
Verified by Mutual of Omaha Mortgage
Leah and her team did a great job getting my loan through even when there were some difficulties along the way, including me. She's a true professional and cares about her clients. I would definetly recommend her to anyone seeking a home mortgage.
Business response:
I'm delighted to hear that you had a positive experience with the loan process, even when challenges arose. It was a pleasure assisting you, and I appreciate your kind recommendation.
Verified by Mutual of Omaha Mortgage
Leah went out of her way to help figure out options for me. She responded quickly even on the weekend. given some delicate situations in my loan process she was empathetic and understanding. She genuinely seems to care about me and my financial improvement
Business response:
Hi Jeffrey, Thank you so much for your kind words and the 5-star rating. I'm glad I was able to help you navigate through your loan process, even during the difficult moments. I believe every client deserves a smooth and clear journey when dealing with financial matters, and I'm happy to know you felt supported. Your satisfaction and financial improvement are my top priorities. Remember, I'm here to assist you if you ever have more questions or need further assistance in the future. Thank you once again for choosing Mutua... read more
Verified by Mutual of Omaha Mortgage
Leah did a good job of keeping in touch always pleasant and professional however there seems to be a lack of comminication between departments. Overall loan documents were too numerous, confusing, small print hard to read, long and frustrating . Did not particularly enjoy this experience . i did have an uncommon problem with my title so realize that probably contributed to some of the issues encountered .
Business response:
Thank you, Virginia, for taking the time to provide your feedback. I'm glad to hear that you found my communication and professionalism to your liking. I understand your concerns about the volume and complexity of the loan documents and the issues you experienced due to the specific problem with your title. We continuously strive to improve our processes at Mutual of Omaha Mortgage and this feedback is invaluable. I'll ensure your comments about the lack of inter-departmental communication are brought to the attention of t... read more
Verified by Mutual of Omaha Mortgage
Leah did a good job of keeping in touch always pleasant and professional however there seems to be a lack of comminication between departments. Overall loan documents were too numerous, confusing, small print hard to read, long and frustrating . Did not particularly enjoy this experience . i did have an uncommon problem with my title so realize that probably contributed to some of the issues encountered .
Business response:
Thank you, Virginia, for taking the time to provide your feedback. I'm glad to hear that you found my communication and professionalism to your liking. I understand your concerns about the volume and complexity of the loan documents and the issues you experienced due to the specific problem with your title. We continuously strive to improve our processes at Mutual of Omaha Mortgage and this feedback is invaluable. I'll ensure your comments about the lack of inter-departmental communication are brought to the attention of t... read more
Verified by Mutual of Omaha Mortgage
Everything was simple and easy.
Business response:
I'm glad to hear that you found our process to be simple and easy, Randy. Your positive feedback means a lot to me and the entire Mutual of Omaha Mortgage team. Your 5-star rating encourages us to continue providing excellent service. Thank you for taking the time to share your experience.
Leah Merriweather of Mutual of Omaha Mortgage has a 4.7 star rating with 203 reviews.
Leah Merriweather of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.