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353 New Shackle Island Rd, Ste 140C, Hendersonville, TN, 37075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
the staff are working to get 5 stars
Was referred to them after dealing with a not so good dealing with a local doctor. Thankful for the referral as well as the care the office personnel gives. Thank you Leavitt Family Medicine for being understanding and helpful each and every day. I will continue to refer and watch you grow!!
Business response:
Thank you Leasa! We appreciate your kind words!
The office staff is consistently rude and short. They answer their phones and immediately put you on hold. From there you either wait 5+ minutes or wait so long it transfers you to a voicemail. They don’t keep good records as I’ve been seen recently and yet they magically have no records of me being there, even though I have charges in my account and claims on my insurance site saying I’ve been here. But they “cant see it” so I’m required to come in, and pay a copay. When I called to ask for a refill on a med they told me I ... read more
We are looking for a new doctor. It seems every time I go there, I meet with a new person. This past visit the tech was great, the lady getting my blood was great but I had a new physician (actually probably a PA or Nurse Practitioner). She had no idea why I was there, what I needed or anything in my history. I have an ongoing shoulder/arm issue that I was working with my previous physician and physical therapist that she knew nothing about.
Business response:
Hi Roy, thank you for your kind words about our clinical team. We believe they are great too! You can always see the doctor or the nurse practitioner or physician assistant of your choice. Please give me a call at your earliest convenience to discuss. I am happy to help in any way I can. We will make sure your records are sent to your new provider right away. Thanks, Deanna Operations Manager
I've come to the conclusion that your office's process of treating their clients is substandard and extremely dysfunctional. I had a medical emergency and was directed to go to the ER for treatment, then call the office for a follow-up visit which was done, but never received a call back to schedule the appointment and have lab work done, my practitioner told me she was never told that I had left a message. I came by the office to have lab work done a week after this occurrence, and was told I needed to come back the followi... read more
Business response:
Hi Jim, we can't seem to find you in our computer system and we have not had any lab supply issues in a number of years. The foundation of our clinic is excellent patient care so if you are a patient at our clinic, please call Deanna, our Operations Manager at 615-826-5664, and we would be happy to send your medical record to your next clinic as soon as possible.
Stay away from Leavitt family medicine. They lack integrity and only care about the $$$$$ Outside of the fact that I had been shuffled around the revolving door of RN’s that they couldn’t manage to keep in the office, I finally had seen the same RN more than twice. I called the office recently, because I was getting low on an as needed prescription. The office said I needed a to be seen to have the prescription renewed and asked if i would prefer a virtual visit or in office. Being that I have 2 small children and a full t... read more
Business response:
Hi Samantha, we are sorry to hear you were unhappy with your last two appointments with our Nurse Practitioner. Our goal is to provide the best patient service possible. We truly wish you the best in your future health care.
Leavitt Family Medicine has a 4.7 star rating with 1,547 reviews.
Leavitt Family Medicine is closed now. It will open at 7:30 a.m.