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Levin Furniture and Mattress Niles

4.8

About this business

Location details

908 Great East Plaza, Niles, OH, 44446, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.81,229 reviews
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JADALLAH K.'s profile image
JADALLAH K. 
3 years ago

Very good thanks 

Business response:

Hello Jadallah, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress  

Barbara R.'s profile image
Barbara R. 
10 months ago

replace the bottom cloth on the stearns and foster mattress as soon as possible or replace the mattress 

Business response:

Hello Barbara, thank you for your review. We are disheartened to hear you had a issue with your mattress. We see you have spoken to one of our team members to get a resolution to your problem. Please email us at customerinquiry@levinfurniture.com to further discuss your concerns. Sincerely, Levin Furniture & Mattress 

Teri A.'s profile image
Teri A. 
a year ago

Great service 

Business response:

Hi Teri, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress  

Teri A.'s profile image
Teri A. 
a year ago

Sales lady was very grlpful 

Business response:

Hi Teri, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress  

John P Mccaffrey &.'s profile image
John P Mccaffrey &. 
2 years ago

Little disappointed on how the application is addressed as . My previous name is Webber my married name is Carol McCaffrey . It’s disrespectful to both me and my husband. 

Business response:

We apologize for any confusion or offense caused by the application addressing. We understand the importance of respecting our customers' names and we will make sure to address you correctly moving forward. Thank you for bringing this to our attention. If you have any further concerns, please feel free to reach out to us at (330) 299-6363. Sincerely, Levin Furniture & Mattress 

KENNETH M.'s profile image
KENNETH M. 
2 years ago

Very patient, helpful and knowledgeable 

Business response:

Hello Kenneth, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress  

DENISE D.'s profile image
DENISE D. 
2 years ago

Be sure your sales associates are trained in customer service. Horrible experience with Angie when she told me my perfume was affecting her asthma and backed away. She was argumentative with my problem. RUDE. 

Business response:

Dear Denise, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Our intention is to provide exceptional service and we will improve. Please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795, so that we can address your personal concerns. Thank you, Levin Furniture & Mattress  

Frequently asked questions about Levin Furniture and Mattress Niles

How is Levin Furniture and Mattress Niles rated?

Levin Furniture and Mattress Niles has a 4.8 star rating with 1,229 reviews. 

When is Levin Furniture and Mattress Niles open?

Levin Furniture and Mattress Niles is closed now. It will open at 11:00 a.m.