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Levin Furniture & Mattress Middleburg

4.7

About this business

Location details

16960 Sprague Rd, Cleveland, OH, 44130, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.72,387 reviews
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DEBRA P.'s profile image
DEBRA P. 
4 years ago

Renee helped me quite efficiently! 

Business response:

Hi Debra, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress 

PAM E.'s profile image
PAM E. 
4 years ago

Sales person was very knowledgeable and helpful. When the mattress and frame were delivered there was a problem with the adjustable frame, turns out a bolt was missing, and the problem was resolved with 24 hours. 

Business response:

Hello Pam, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress 

KATHLEEN K.'s profile image
KATHLEEN K. 
4 years ago

We saved about $1,200 compared to another quote. Our salesman George was great. Very helpful & personable. Will recommend Levin to others. 

Business response:

Hello Kathleen, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress 

DONNA H.'s profile image
DONNA H. 
4 years ago

No complaints 

Business response:

Hi Donna, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress 

LISA M Y.'s profile image
LISA M Y. 
4 years ago

Joe was a wonderful salesman 

Business response:

Hi Lisa, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress 

Patrick H.'s profile image
Patrick H. 
4 years ago

I'd give this 5 stars but our couch has not been successfully delivered yet. This rating simply reflects my experience after the first attempt of our couches failed. Katheryn Davis in the the company's shipping department went above and beyond to help orchestrate a second delivery. Through several phone calls back and fourth, Katheryn's professionalism, kindness and overall customer service never diminished. This review is more of thank you to her then anything else. I wish more customer service individuals were more like ... read more

Business response:

Hi Patrick, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress 

Deann F.'s profile image
Deann F. 
8 months ago

George Sabo sold us a Beautyrest mattress. He was an amazing 5 star Salesperson. He wasn’t pushy and helped us select the perfect model. I, however, was disappointed with the manager that had to override an item on the computer invoice for George. He did not greet us nor ask if we were satisfied with the process. No eye contact whatsoever. You would think that he was bothered by selling a $4000 mattress! Terrible customer service from the manager. 

Business response:

Your feedback is important to us and we truly appreciate you taking the time to share your experience. We are thrilled that George provided excellent help in selecting your Beautyrest mattress and demonstrated the 5-star, non-pushy approach that helped you find the perfect model for your needs. Your experience highlights both what we do well and where we clearly need to improve. Sincerely, Levin Furniture & Mattress 

David M.'s profile image
David M. 
a year ago

Renee wasen't there . 

Business response:

Hello David, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress 

Patricia A W.'s profile image
Patricia A W. 
3 years ago

Kelly is so Amazing!!!! She really worked so hard on getting me exactly what I wanted!! 

Business response:

Hello Patricia, we are so glad that Kelly made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress 

Frequently asked questions about Levin Furniture & Mattress Middleburg

How is Levin Furniture & Mattress Middleburg rated?

Levin Furniture & Mattress Middleburg has a 4.7 star rating with 2,387 reviews. 

When is Levin Furniture & Mattress Middleburg open?

Levin Furniture & Mattress Middleburg is closed now. It will open at 10:00 a.m.