Lockaway Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Lockaway Storage

4.7
  • Self Storage
  • San Antonio, TX

About this business

Consumer ServicesSelf Storage

Welcome to Lockaway Storage - Loop 410, the best self storage for residents in the Castle Hills, Balcones Heights, or Leon Valley neighborhoods in San Antonio. Facility features include 24-hour cameras, well-lit outdoor and indoor areas, personalized entry codes, and convenient facility hours. For businesses looking for their perfect commercial storage solution, we also offer onsite deliveries to allow UPS and FedEx to drop your packages off in your unit with or without you being there. Our location at 3280 NW Loop 410 in Sa... read more

Location details

3280 Northwest Loop 410, San Antonio, TX, 78213, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 9:00 p.m.
4.7266 reviews
Select a rating
Michael R.'s profile image
Michael R. 
rating
3 months ago

I met with Karen and she had great customer service. She was extremely nice and friendly. The facility was clean and had easy access. 

Robin F.'s profile image
Robin F. 
rating
5 months ago

Almost nine years ago. I opened my storage unit. It was for $99 a month. It's up to $168 a month now I spoke to other people who rent from there and theirs is not that high. This was for a 10 x 10 unit. This morning, we emptied the storage unit. I had two boxes, a tall box and a smaller box empty that I couldn't put in the dumpster because the dumpster was locked. We swept out the storage unit as requested and agreed upon. I received a call from Rhonda telling me she was going to charge us $25 waste fee. I was already more t... read more

Carlos S.'s profile image
Carlos S. 
rating
2 years ago

I've rented storage before, and Lockaway Storage at 410/I-10 is the most positive experience I've had. The building is secured, clean and nice, quite affordable rates, and the staff is kind and helpful. Thank you 

Cindy D.'s profile image
Cindy D. 
rating
5 years ago

Ok Tom, where are your pictures to back your statements? You are obviously trying to save face. The city cited you for noncompliance but gave you the opportunity to meet their standards within a duration of time or be fined. YOU WERE FOUND TO BE IN COMPLIANCE ONLY AFTER THE CITY GOT INVOLVED. Good luck with your rat hotel. 

Steven B.'s profile image
Steven B. 
rating
5 years ago

My wife and I have used Lockaway at 410/I-10 for a few years. Andrew has always been friendly, professional and above and beyond in his approach to our needs. His dedication to his position and stellar customer care, is what keeps Lockaway the best storage solution for us! Thank you Andrew! Also, Linda, employee in training had a nice customer approach as well; we wish her the best with Lockaway! 

Anthony A.'s profile image
Anthony A. 
rating
8 years ago

They have the best office staff who are knowledgeable and helpful for your needs. I've rented with them twice and would do it again. Chevis and Michelle are the best. 

Britney A.'s profile image
Britney A. 
rating
8 years ago

Great place to store all your things! I've been renting a unit here for years. Staff is super friendly especially Andrew. He is the best. If you ever have a problem they will fix it. My unit did flood one time, very minor. But everything was sordid out. They have a band hall here if you play in a band it's very handy! 

Metsl D.'s profile image
Metsl D. 
rating
9 years ago

I recently rented s storage unit at Lockaway Storage. The manager Andrew was very professional & helpful in choosing the right storage unit for my needs. The property is very well maintained & clean. Good security. Highly recommend to everyone. Plus it was very reasonable. 

Laura N.'s profile image
Laura N. 
rating
10 years ago

I discovered that my unit had been broken into and items were missing. I told the lady at the front and she pointed to the sign saying "not responsible for stolen items". Thanks Lock Away! Due to the rising cost of storage they raised my rent from $30 to $42. Thanks Lock Away! I got orders and needed to move out. Rent was due on the 1st and I was moving my stuff out on the 4th. Asked for a prorated amount for the 4 days and was told, "sorry, we don't do that". Paid a full month's rent for 4 days. Thanks Lock Away! 

Frequently asked questions about Lockaway Storage

How is Lockaway Storage rated?

Lockaway Storage has a 4.7 star rating with 266 reviews. 

When is Lockaway Storage open?

Lockaway Storage is closed now. It will open tomorrow at 9:00 a.m.