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8820 Columbia 100 Parkway, Suite 201, Columbia, MD, 21045, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Verified by Mutual of Omaha Mortgage
I know that the lender can not believe everything the customer says, but in my case they wouldn't listen to me. They kept on trying to use other property that was un related. This kept things in a chaotic environment even after closing. This review is not towards Mr Falcon but for everyone involved. Some people I had a great experience some I would not recommend at all.
Business response:
I appreciate you taking the time to share your feedback, Nathaniel. It's regretful to hear about the issues you encountered during your transaction with Mutual of Omaha Mortgage. We strive to make our customer's experience as seamless as possible and it seems we fell short in your case. Please know that your comments have been heard and will be shared with our team to prevent such instances from happening in the future. Even though the review was not directed at me, I feel it's important to address any concerns to improve ou... read more
Verified by Mutual of Omaha Mortgage
Better communication in a timely manner. Quicker decision making. Less redundant Information requests. If Social Security and Pension amounts are direct deposit they should not need additional varifiction. Iy Payroll is direct deposit why should one have to continue to provide actual paystubs month by month.
Verified by Mutual of Omaha Mortgage
Not applicable
Luis Falcon of Mutual of Omaha Mortgage has a 4.7 star rating with 48 reviews.
Luis Falcon of Mutual of Omaha Mortgage is closed now. It will open at 9:00 a.m.