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Luna By Giada
- Italian
- Scottsdale, AZ
About this business
Location details
4747 N Goldwater Blvd, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 10:00 p.m. | |
| Tue | 3:00 p.m. to 10:00 p.m. | |
| Wed | 3:00 p.m. to 10:00 p.m. | |
| Thu | 3:00 p.m. to 10:00 p.m. | |
| Fri | 3:00 p.m. to 11:00 p.m. | |
| Sat | 3:00 p.m. to 11:00 p.m. | |
| Sun | 3:00 p.m. to 9:00 p.m. |
The ambiance and restaurant as a whole was fantastic however as someone in the service industry our service was subpar at best. We received better from the server assistant/ busser than we did from our actual server which was a let down. We were also there to celebrate a birthday which we noted on our reservation so we expected at a restaurant as high caliber as this to do something special but all we got was a happy birthday from our server which was kind of a let down
Business response:
We're thrilled to hear you enjoyed our ambiance! However, we're truly sorry for the disappointing service you experienced during your celebration. Your feedback is invaluable, and we'll ensure our team works harder to meet and exceed your expectations in the future. We appreciate your patronage and hope to welcome you back for a truly memorable experience. Regards, The Team at Luna by Giada Scottsdale
Another beautiful place from Giada! The place was immaculate and the decor was perfect for the setting in the Boutique hotel. The staff was friendly and professional and very knowledgeable of the menu items. Food was divine and the presentation impeccable as always. Pricing was a bit high considering the portion sizes. Drinks could be better priced as well. I hope they take in the feedback and make changes as they receive them. This place will do well or if word gets out "too pricey" for what you get may hurt them as many am... read more
Business response:
Thank you for your glowing review and valuable feedback. We're delighted you enjoyed the ambiance, service, and culinary offerings. Your comments regarding pricing and drink options are duly noted, and we strive to ensure our guests feel they receive excellent value. We appreciate your patronage and look forward to exceeding your expectations on your next visit. Regards, The Team at Luna by Giada Scottsdale
The restaurant is very modern and comfortable. Food preparation still needs some work. The signature dish- Lemon spaghetti, was mediocre. Sauce was grainy and shrimp overcooked. The scallops dish was very good. The carpaccio was good and went with the focaccia well. Pesto sauce was YUMMY. We had a special occasion dinner and they gave us a special dessert-this was very thoughtful!
Business response:
Thank you for your feedback. We're glad you enjoyed the ambiance and certain dishes like our scallops and carpaccio. We apologize for any inconsistencies with our Lemon Spaghetti and appreciate your comments to help us improve. We're delighted we could make your special occasion memorable with our thoughtful dessert. We hope to welcome you back soon for an even better dining experience. Regards, The Team at Luna by Giada Scottsdale
I will be be back many times and tell my positive thoughts to everyone!!
Business response:
Thank you so much for the glowing review! We are ecstatic to hear that we exceeded your expectations and look forward to being at your service again soon! Regards, The Team at Luna by Giada Scottsdale
I’m gluten free and the friendly staff went out of their way to accommodate me. The menu is also clearly labeled with GF options. If you are a fan of Giada, this restaurant is a must.
Business response:
Thank you for your kind words! We're thrilled to hear that our staff could accommodate your gluten-free needs and that you appreciated our labeled menu options. We're also glad to hear that you enjoyed the experience, especially if you're a fan of Giada. We hope to welcome you back soon! Regards, The Team at Luna by Giada Scottsdale
Nice atmosphere. Melanie, our server, was excellent. She thoroughly explained the menu as it was our first visit. Lemon spaghetti was flavorful but not memorable. Chicken pazanella was very good.
Business response:
Thank you for your review! We're delighted to hear that you enjoyed the atmosphere and that Melanie provided excellent service by guiding you through our menu. We're glad you found the Chicken Panzanella very good. We'll take note of your feedback regarding the Lemon Spaghetti to ensure it meets our standards of memorability. We hope to see you again soon for another enjoyable dining experience! Regards, The Team at Luna by Giada Scottsdale
Great scene and excellent food/service. Highly recommend!
Business response:
Thank you so much for the glowing review! We are ecstatic to hear that we exceeded your expectations and look forward to being at your service again soon! Regards, The Team at Luna by Giada Scottsdale
Great location, nice restaurant and atmosphere, great service, food can be improved for the value
Business response:
Thank you for your feedback and for highlighting our great location, atmosphere, and service. We appreciate your input on the food, and we're committed to continuously improving to offer even better value. We hope to welcome you back soon for an even more enjoyable dining experience. Regards, The Team at Luna by Giada Scottsdale
Melanie was an excellent waitress!! Very knowledgeable and sweet!
Business response:
Thank you for your wonderful feedback! We're delighted to hear that Melanie provided you with excellent service. We'll be sure to pass along your kind words. We look forward to serving you again soon! Regards, The Team at Luna by Giada Scottsdale
Frequently asked questions about Luna By Giada
How is Luna By Giada rated?
Luna By Giada has a 4.3 star rating with 2,814 reviews.
When is Luna By Giada open?
Luna By Giada is closed now. It will open at 3:00 p.m.