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Luna By Giada
- Italian
- Scottsdale, AZ
About this business
Location details
4747 N Goldwater Blvd, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 10:00 p.m. | |
| Tue | 3:00 p.m. to 10:00 p.m. | |
| Wed | 3:00 p.m. to 10:00 p.m. | |
| Thu | 3:00 p.m. to 10:00 p.m. | |
| Fri | 3:00 p.m. to 11:00 p.m. | |
| Sat | 3:00 p.m. to 11:00 p.m. | |
| Sun | 3:00 p.m. to 9:00 p.m. |
Food was great, Service will continue to improve as the staff gets more experience. We asked for the Jade room, but not placed there. Will do it next time. Great to have a new place to go and have a good meal.
Business response:
Hi DennisH, Thank you for the 5-star review and feedback! We are thrilled to hear that we exceeded your overall expectations and apologize we weren't able to get you into our Jade Room. Please call us ahead of time on your next reservation and ask to speak to a manager who will be happy to honor that request for you. We look forward to being at your service again soon! Regards, The Team at Luna by Giada Scottsdale
The food was outstanding. The pan seared salmon and the arugula salad were delish. The spicy sausage pizza was also wonderful. Food prep and delivery were timed perfectly. The only thing was that we ordered a bottle of white wine and it was served warm without an ice bucket. Eventually they brought an ice bucket and after a short delay in chilling the wine, we were fine. The young server’s helper made sure our water glasses were full at all times and our plates picked up so we were always prepared for the next entree. The pa... read more
Business response:
Hi CherieG, Thank you so much for your 5-star review and feedback! We are so glad to hear that you found the salmon, arugula salad & pizza to be delicious! We will share your comments with the team to reaffirm the hard work they put in is being recognized by our guests. We look forward to being at your service again soon! Regards, The Team at Luna by Giada Scottsdale
Giada did a great job. From the friendly hostesses to the great meal and service. We tried a variety of dishes, from the signature spaghetti which was rich and flavorful, the lemon pizza which my son loved, rigatoni which was extremely good and had great flavor and the scallops were amazing. Definitely worth trying out, this was my second time there. Both times were fantastic.
Business response:
Hi Keith, We are so appreciative of the 5-star review and complimentary feedback provided regarding your experience with us. The signature lemon spaghetti is one of our most popular dishes and will be sure to share your positive comments with our Chef. Looking forward to being at your service again soon! Regards, The Team at Luna by Giada Scottsdale
Like many others said overcooked pasta, elevated prices not really matching quality you expect for these kind of dishes. Super loud inside, service was fine, but again, - not excellent. Okay to visit once.
Business response:
Thank you for the feedback. We are truly sorry to hear that your time with us did not exceed your expectations. As we aim to provide an exceptional experience to our guests, and it is obvious we fell short this time. We will share your comments with our team during our daily trainings as we strive to improve and hope you'll give us another chance to provide the high-quality service and dishes we're known for. Regards, The Team at Luna by Giada Scottsdale
My husband and I have been excited for Luna to open for a very long time. I made our reservation for his birthday as soon as they were taking them. We are both huge Giada fans as well as my late father, who discovered her on the Food Network and we also enjoyed seeing her on the Today Show years ago..... Well, I'm happy to say that we were not disappointed..... being it's only open a few weeks, I kind of expected a few slip ups, and would have been fine with that. But I have to say, our server, Preston was 100% on point as w... read more
Business response:
WOW! This is an outstanding 5-star review and feedback! We are ecstatic to hear that each one of your expectations were exceeded from the food to the ambiance to the service. We truly appreciate you sharing your experience and we will be sure to recognize Preston, Hayden & Parker for their efforts in going above & beyond. We look forward to being at your service again soon! Regards, The Team at Luna by Giada Scottsdale
Great service but very expensive for food that was a little hit or miss. Focaccia bread and rigatoni were delicious but other dishes were so-so. Great cocktails but really disappointing wine list with outrageous markups. There is also an annoying 3.5% venue access fee added to your check.
Business response:
Hi Jenn, Thank you for taking the time to review your experience with us. We're thrilled to hear that you enjoyed our service along with our focaccia and rigatoni. We apologize that you found some of our entrees to be lackluster for the price point. We strive to provide a great dining experience and appreciate your feedback as it helps us improve. We hope to be at your service again soon. Regards, The Team at Luna by Giada Scottsdale
Got there 45 minutes early with the intentions of getting a few drinks before dinner. There were 3 hostesses. They said they would seat us shortly. Sat outside waiting for them to come get us. No one ever came. Went back to check on the reservation after our reservation time had passed. Waited another 20 min and no one came to get us. Went up there for the third time and they now told us our table was ready. Server was excellent and made up for the rough start though.
Business response:
Hello Cindy Thank you for your feedback and we apologize for the wait for Luna. We have discussed with the team on how to streamline our processes for our guests who are waiting. We would love for you to give us another opportunity to make it right in the future. Thank you.
Fabulous experience! Enjoyed the lemon pizza, scallop risotto, lemon spaghetti with shrimp, branzino, and the lemon soufflé and cookies for dessert. The service was excellent, the ambience fantastic and the food was exquisite! We sat right by the kitchen and had a wonderful view of the inner workings of the restaurant! Highly recommend!
Business response:
Thank you so much for your review .
Amazing experience! Food was 5 stars! Branzino and lemon spaghetti! Our waitress Ashley was fantastic. We will definitely return soon!
Business response:
Thank you very much for your review. We will be sure to let Ashley know. See you soon.
Frequently asked questions about Luna By Giada
How is Luna By Giada rated?
Luna By Giada has a 4.3 star rating with 2,352 reviews.
When is Luna By Giada open?
Luna By Giada is closed now. It will open at 3:00 p.m.