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Luna By Giada
- Italian
- Scottsdale, AZ
About this business
Location details
4747 N Goldwater Blvd, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 10:00 p.m. | |
| Tue | 3:00 p.m. to 10:00 p.m. | |
| Wed | 3:00 p.m. to 10:00 p.m. | |
| Thu | 3:00 p.m. to 10:00 p.m. | |
| Fri | 3:00 p.m. to 11:00 p.m. | |
| Sat | 3:00 p.m. to 11:00 p.m. | |
| Sun | 3:00 p.m. to 9:00 p.m. |
We enjoyed our meal very much. Food was great and the service was excellent. Special shout outs to Melanie who took great care of us and Maitre d Kenny who bought us a congratulatory glass of Prosecco for our anniversary.
Business response:
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed your meal and that Melanie provided exceptional service during your visit. We'll be sure to pass along your kind words to both Melanie and Maitre d Kenny. Cheers to your anniversary, and we hope to welcome you back again soon for another memorable dining experience!
Great food, location and vibe. The service was good but rushed and absolutely annoyed with the offer to add extra shrimp to pasta at $40 for 2 shrimp. Watch the add ons! There is also a “service fee” on top of 20% gratuity. Otherwise would return!
Business response:
Thank you for your feedback and for dining with us. We're thrilled to hear that you enjoyed the great food, location, and vibe of our restaurant. However, we apologize for any frustration caused by the pricing of our add-ons and the additional service fee. We appreciate your honesty and will take your comments into consideration as we continuously work to improve our offerings and communicate pricing more transparently. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more e... read more
After a not so good experience at Seven the Luna by Giada bartenders and waitstaff were fantastic! A shout out to Gilbert and Deva they treated us wonderfully! Thank you again for making our night spectacular.
Business response:
Thank you for choosing Luna by Giada for your dining experience and for sharing your feedback! We're thrilled to hear that our bartenders and waitstaff, especially Gilbert and Deva, provided you with fantastic service and treated you wonderfully. Your satisfaction is our top priority, and we're delighted that we could make your night spectacular. We'll be sure to pass along your kind words to Gilbert, Deva, and the rest of our team. We appreciate your patronage and hope to welcome you back soon for another exceptional dining... read more
Beautiful restaurant. Food delicious. Look forward to returning.
Business response:
Thank you so much for your review. We are happy to see that we exceeded your overall expectations and look forward to being at your service again soon! Regards, The Team at Luna by Giada Scottsdale
Everything I ever hoped it would be. Food and atmosphere was outstanding!
Business response:
Thank you for your glowing review! We're thrilled to hear that Luna exceeded your expectations and provided you with the outstanding food and atmosphere you were hoping for. Your satisfaction is our utmost priority, and we're delighted that we could deliver a memorable dining experience for you. We truly appreciate your feedback and hope to have the pleasure of welcoming you back to Luna again soon. Thank you again for choosing Luna!
Contrary to some reviews, I read previous to attending Luna, our experience was fabulous. The server Jay was outstanding and attentive. The manager Kenny went out of his way to make us comfortable without even asking. His memory retention was impeccable, remembering us from past restaurants. It might be a bit pricey, but well worth the experience.
Business response:
Thank you so much for sharing your wonderful experience at Luna! We're thrilled to hear that you had a fabulous time and that Jay provided outstanding and attentive service. It's fantastic to know that Kenny, our manager, exceeded your expectations by making you feel comfortable and demonstrating impeccable memory retention. We truly appreciate your kind words and are delighted that you found the experience well worth it, despite the pricing. We strive to provide exceptional service and create memorable dining experiences fo... read more
The food was spot on- five of us did a bit of a family style experience. Highly recommended spot. Lemon pasta dish is a must
Business response:
Thank you for the positive review! We're thrilled to hear that you and your family enjoyed the family-style experience and found the food to be spot on. We agree, the lemon pasta dish is a must-try! We appreciate your support and hope to welcome you back soon.
The food was amazing & the service was even better! Great atmosphere, total open view to the kitchen. Get the focaccia bread - it’s light & fluffy!
Business response:
Thank you so much for the 5-star review! We are ecstatic to hear that we exceeded your expectations and look forward to being at your service again soon! Regards, The Team at Luna by Giada Scottsdale
The dining experience did not meet our expectations given that we were dining at a high end celebrity chefs restaurant. The risotto was the most disappointing. Other dishes were fine but not memorable.
Business response:
Thank you for your review. We send our apologies for not exceeding your expectations and will use your feedback as a tool on how we can improve. We hope you'll consider giving us a second chance to prove that we can be better. Regards, The Team at Luna by Giada Scottsdale
Frequently asked questions about Luna By Giada
How is Luna By Giada rated?
Luna By Giada has a 4.3 star rating with 2,660 reviews.
When is Luna By Giada open?
Luna By Giada is closed now. It will open tomorrow at 3:00 p.m.