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Madison Reed Hair Color Bar Broadway
- Hair Salons
- New York, NY
About this business
Location details
2315 Broadway, New York, NY, 10024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
The products, love. The easy scheduling, love. The membership, love. The colorist, not so much. I think it was just my colorist, perhaps new, seemed inexperienced or careless(?). Roots over saturated to a point where my forehead immediate front of the hairline had a thick line which I had to SCRUB right before a dinner event. Good thing it was dark. Also a note for the headquarters, plz provide ear protector (I'm def gonna bring my own) and a note prior to the appt to wear something that you don't mind little hair dye splat... read more
Business response:
Hi A L, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
This is probably the worst location. I just read a review about Duane. He is the one who spilled gloss all over my sweatshirt. Others are not better. They all have tendency to ignore you and just hang out in the staff room . I had enough with this place.
Business response:
Hi Jennifer, thank you for taking the time to send us this feedback. We would like to apologize for the lack of communication with our staff, and for the accident with your clothing item, and we want to make this right. Our team will be reaching out to you shortly to take care of you.
I have never been to a salon that not only did not honor my reservation. I showed Duane my reservation confirmation for a 10:30am appointment. He was rude and nasty. He said my reservation was 10 so I missed my appointment. I asked him to look at my confirmation. He never said sorry. He was the not at all empathetic or apologetic about the problem with my appointment. He said he was waiting for his 10:30 appointment. I was at Madison Reed until 10:50 just sitting because I had a back procedure done Wednesday. I never saw the... read more
Business response:
Hi Sarah, thank you for taking the time to send us this feedback. We would like to apologize for any confusion with the time of the appointment and your experience and we want to make this right. A team member will be reaching out shortly to assist you further.
Frequently asked questions about Madison Reed Hair Color Bar Broadway
How is Madison Reed Hair Color Bar Broadway rated?
Madison Reed Hair Color Bar Broadway has a 4.4 star rating with 118 reviews.
When is Madison Reed Hair Color Bar Broadway open?
Madison Reed Hair Color Bar Broadway is closed now. It will open tomorrow at 9:00 a.m.