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Madison Reed Hair Color Bar Lynnfield
- Hair Salons
- Lynnfield, MA
About this business
Location details
669 Market St, Lynnfield, MA, 01940, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
The two stars are for how nice the staff was, but I can't give more than that. I went to get my roots done, something I've done multiple times at my usual Madison Reed location in Somerville. The colorist made a big deal about cleaning the dye off my hairline/skin, which I was happy about. It wasn't until after my color had been rinsed and I was told I was free to go that I saw how much dye was all over my hairline and ears - way more than I'd ever seen when I got my roots done at the Somerville location. I spent quite a ... read more
Business response:
Hi Alison, thank you for taking the time to send us this feedback. We are so sorry to hear that your shampoo was not thorough, and to hear about your experience. We want to make this right. Our team will be reaching out to you shortly to take care of you.
Check-in girl at register did my hair she was probably a beginner. Not going back ! Did not get what I asked for . A waste of time AND money.
Business response:
Hi Gigi, thank you for taking the time to send us this feedback. We are so sorry to hear that your results were not as expected, and we want to make this right. Our team will be reaching out to you shortly to take care of you.
Nice young man who worked the wash station. He brought me water and a smock. I have kinky ethnic naturally curly hair. I was instantly berated, humiliated and asked why I did not "brush my hair out" The stylist then screamed at me to brush my hair and stated I cannot as it is curly. She then proceeded to state she "had never heard of this; and for my scalp health I needed to brush my hair". She said this in front of salon. I stated I used a wide tooth comb and she then tossed one at me. The whole time she was making s... read more
Business response:
Hi Yochana, thank you for taking the time to send us this feedback. We would like to apologize for the communication with our staff member, and we want to make this right. Our team will be reaching out to you shortly to take care of you.
Extremely rude employee, basically yelled at me when I was picking color. Very condescending. I was going to book an appointment for hair color but never coming back here! Stay away!
Business response:
Hi Victoria, thank you for taking the time to send us this feedback. We would like to apologize for the experience you had at the Hair Color Bar and we want to make this right. Our team will be reaching out to you shortly to assist.
Wow. Absolute garbage; I feel sorry for the people who work there and probably have some natural talent as colorists. The staff all seemed kind, yet clearly oblivious. So, yes, full disclosure. I was stupid enough to pay $95 for a "single process" of a home hair coloring system, that is no better than what you'd receive if you bought the most generic box of trash from Walmart. After my "treatment" I had extensive dye stains around my face, which not only tells everyone in the world I dyed my hair, it also gives a very u... read more
Business response:
Hi Kelly, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please message us here with your name or email so we can reach out to assist? We look forward to hearing from you.
In follow up to my initial review of the service I received on my visit the store asks me to leave my email info which I did and no contact made since that initial review goes to show you they don't care for ANY customers if they don't bother to contact the person ...awful customer service guess it shows from the top
Business response:
Hi Angela, we're saddened to hear this about your recent experience at the Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Frequently asked questions about Madison Reed Hair Color Bar Lynnfield
How is Madison Reed Hair Color Bar Lynnfield rated?
Madison Reed Hair Color Bar Lynnfield has a 4.3 star rating with 105 reviews.
When is Madison Reed Hair Color Bar Lynnfield open?
Madison Reed Hair Color Bar Lynnfield is open now. It will close at 7:00 p.m.