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Maggie McFly's | Brookfield
- Restaurants
- Brookfield, CT
About this business
Location details
195 Federal Road, Brookfield, CT, 06804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Wanted a quick snack and this place hit the spot! I would give five stars, but service was very slow and.... Several of the servers were resting the food plates against their chest instead of properly carrying. This is a no-no! Steak skewers were awesome, the deviled eggs were very good but I would not say they stood out as special. The Thai chicken lettuce wraps - yea, yes, yes! So yummy and the sauces were delicious! Hoping that the young servers just need some retraining and I can update this to five stars in the futur... read more
Business response:
Hello Lindsey, We are glad you enjoyed the food but disappointed to hear that the service was not up to par. Customer service is our top priority! Whoever is carrying the food to the table should absolutely be carrying it properly and only utilizing their arms to do so. We are glad to hear how much you enjoyed the steak skewers and lettuce wraps! We will definitely share this feedback with our Brookfield Management Team. See you soon (hoping for a Five Star visit next time), Team Maggie McFly's
Our server Noah was over the top! He was polite, personable, and professional. His personality made our anniversary dinner even more special. He is an asset to Brookfield's Maggie McFly's. Oh yeah, the food was delicious too.
Business response:
Hello Joyce, We are so happy to hear how wonderful the customer service you received was from your server! This is everything we could ask for from our Team. See you soon, Team Maggie McFly's
Thank you Noah like an arc for a wonderful experience at Maggie. You are a wonderful server with a very enjoyable energy. Food was great
Business response:
Hello Rosa, Thank you for the awesome review! We are delighted to hear about the terrific customer service and great all around experience. See you soon, Team Maggie McFly's
Great evening. Thank you Bell for being a great server and all the staff at Maggie's Brookfield.
Great service and food!! We sat outside by the fire on the first sunny day in a while. Our server Noah was great!!
Business response:
Hello, Thank you for sharing about your awesome experience. We are extremely happy to hear about the great customer service and that you were able to take advantage of our fire pit!! See you soon, Team Maggie McFly's
Belle waited on us and we had the best business dinner ever! We are in the hospitality industry and the food was amazing, the entire team took care of us but Belle was simply amazing! Please let her know how much we appreciated her care. And for the record I never write reviews- great experience and great time had by us all!
Business response:
Hello Devon, Thank you so much for letting us know about the awesome customer service she provided. Hearing terrific feedback like this makes us proud of the hardwork all of our Team puts in each and every day. We are so glad you enjoyed everything and look forward to seeing you again soon!! Thanks again, Team Maggie McFly's
Used the golf simulator and ate dinner. Food was very good. Fantastic service from our waiter Noah the entire experience!
Business response:
Hello Arthur, We are so happy to hear you enjoyed the atmosphere, food, and service while using our golf simulators! Thank you for the terrific comments. Best, Team Maggie McFly's
Last minute dinner plans for 12 , not easy to accommodate but Lorenzo made it work for us!!! Such a helpful guy, the food, orange chicken , coconut shrimp, Philly cheese steaks w/ fries n onion rings was spot on, our waiter Tommy he was the best!!!! Friendly, funny & made sure we had everything we needed at all times... will definitely be back
Business response:
Hello Lisa, Thank you! We are so happy to hear how well our Team was able to accommodate the large group and provide outstanding customer service! We will definitely pass along the compliments. See you soon, Team Maggie McFly's
Jack was an incredible. He changed our seats swiftly when additional people joined our table. His recommendations were on point and he was beyond courteous. We would return just on jack alone, although the food is great too.
Business response:
Hello Prashanth, Thank you for sharing about the great experience you had! We are delighted to know what great customer service he provided. We hope to see you soon. All the Best, Team Maggie McFly's
Frequently asked questions about Maggie McFly's | Brookfield
How is Maggie McFly's | Brookfield rated?
Maggie McFly's | Brookfield has a 4.4 star rating with 2,493 reviews.
When is Maggie McFly's | Brookfield open?
Maggie McFly's | Brookfield is closed now. It will open at 11:00 a.m.