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Maggie McFly's | Springfield
- Restaurants
- Springfield, VA
About this business
Location details
6797 Springfield Mall, Springfield, VA, 22150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
From the moment we walked in, everything ran smoothly, with a warm energy and a staff that clearly understands what "hospitality" really means. The standout, though, was our server, Gabi. His service was spectacular--prompt, attentive, and genuinely thoughtful without ever feeling overbearing. He checked in at exactly the right moments, kept everything moving at a perfect pace, and somehow made the whole experience feel both polished and personal. What impressed us most was his special attention to details, whether it was ... read more
I have been to this place the first time 2 weeks ago midweek around 3pm. Took some time for someone to come to the table and the place was empty. The service was OK and the food was good, but they were out of most dessert options. I come back with a guest bc the menu was extensive enough for my picky eater, and again slow service but the food was mid also. Once again, there are no desserts, not a lot of customers but the food took forever. There are a lot of staff standing around and completely ignoring customers until you a... read more
Business response:
Hello Gabrina, We’re very sorry to hear that your experiences with us have been disappointing, especially after you decided to give us another visit. We appreciate you taking the time to share your feedback. It’s clear that we did not provide the level of service, consistency, and overall experience that we want for our guests. While we’re glad you initially found our menu to be a good fit, we understand how frustrating it is to return and not have the experience improve. Your comments have been shared with our team, and w... read more
Came in last night for dinner for my bday. Wanted a place with good consistent food for just me and bae to enjoy. We had Peyton as our server and she was great! Make sure to ask for her! I got half mild and half sriracha honey wings. I got a hibiscus margarita and a Caesar salad with blackened salmon. Bae got a ribeye and some broccolini. Everything was perfect just like when we usually come here . :-)
Business response:
Hi Erika! If it's okay with you, I'd like to send you a gift card to thank you for writing such a stellar review! I could not be happier to hear that you enjoyed your meal and that Ahmed was able to provide you with excellent service. We aim for a five-star experience for every visit and I'm so glad to know that we succeeded. I really appreciate you taking the time to share your experience and we look forward to having you back soon! If you could please send a direct message with your last name and mailing address, I can ge... read more
the other day I decided to come to Maggie's for lunch. I never been , my server Amy was incredible, her extensive knowledge of the menu was extremely impressive, especially because the menu is a 17 page binder ,I had the firecracker shrimp for an appetizer, and the herb glazed salmon for lunch , it was very delicious and very nice size proportion as well, I will definitely be back and highly recommend you come visit this restaurant, ask for Amy , she's the server but has also been a chef and bartender, she can explain the o... read more
Business response:
Hi John, Thank you so much for sharing your experience! We’re thrilled to hear your first visit with us was such a great one. It’s wonderful that Amy took such great care of you and was able to guide you through our menu—we’ll be sure to share your kind words with her. We’re also glad you enjoyed the firecracker shrimp and herb glazed salmon and found the portions satisfying. We truly appreciate your recommendation and look forward to welcoming you back again soon! Best, Team Maggie McFly's
Fun atmosphere, numerous televisions viewable, nice time! Good and large portion food servings, and good service.
Business response:
Hi Bre, Thank you for the great feedback! We’re so glad you enjoyed the fun atmosphere, plenty of TVs, and generous portions. It’s also wonderful to hear that the service added to your experience. We truly appreciate your support and look forward to welcoming you back again soon! Best, Team Maggie McFly's
Food is always good at Maggie's! Shout out to our server Marco! He was great. We have been here several times and we love it. We got steaks for the first time today and it was seasoned PERFECTLY.mac was not hot but it's all good.
Business response:
Hi Ashlei, Thank you so much for your kind review! We’re thrilled to hear you consistently enjoy dining with us and that Marco took great care of you—he’ll be so happy to hear your shoutout. We’re also glad you loved the steaks and appreciate your feedback about the mac—we’ll share that with our kitchen team so we can continue improving consistency and timing. We truly appreciate your support and look forward to seeing you again soon! Best, Team Maggie McFly's
My server Marcos was phenomenal! Excellent service. He was very attentive when me and my guest walked in. He clearly explained the menu and not one moment I had to wait for him to come back to our table.
Business response:
Hi Kenney, Thank you so much for your wonderful review! We’re thrilled to hear Marcos provided such phenomenal and attentive service from the moment you arrived and throughout your visit. It’s great to know he made your experience smooth and enjoyable while clearly guiding you through the menu. We truly appreciate you taking the time to share your feedback and look forward to welcoming you back again soon! Best, Team Maggie McFly's
Waited a year to see if things changed. Service this time was actually pretty great. Professional, attentive, and made sure to get our drinks in a timely manner. My only issue was that the buffalo sliders and fries weren't hot. Either I got old fries or the food was just left at expo for a while. I feel like they still fry a bunch of fries and just leave it out under their heat lamp.
Business response:
Hello Jasmine, We sincerely apologize for your recent experience. It's disappointing to hear that the service was slow and that you were left waiting for your drink, especially given that it wasn’t busy at the time. This is not the level of service we aim to provide, and we’ll be addressing this with our team to ensure it doesn’t happen again. We appreciate you mentioning the atmosphere, and we’ll strive to improve the service so that your next visit is more enjoyable. We hope you’ll give us another chance in the future. S... read more
When ever I do a pickup order I order the same thing, the Louisiana Chicken & Pasta. It's always been great. Someone decided that it was better to put wayyyy more chicken and wayyyy less pasta with the meal. I don't know whose idea that was but it doesn't make sense. It's no longer an equal portion of food and not worth the price to purchase. Hopefully they make the right decision and go back to the previous portion.
Business response:
Hello K R, Thank you for sharing your feedback. We’re sorry to hear that your recent pickup order of the Louisiana Chicken & Pasta didn’t meet your expectations. We appreciate you letting us know about the portion change, and we’ll share your comments with our kitchen team for review. We hope you’ll give us another chance to provide the meal you’ve come to enjoy. Sincerely, Team Maggie McFly's
Frequently asked questions about Maggie McFly's | Springfield
How is Maggie McFly's | Springfield rated?
Maggie McFly's | Springfield has a 3.9 star rating with 1,831 reviews.
When is Maggie McFly's | Springfield open?
Maggie McFly's | Springfield is open now. It will close at 11:00 p.m.