ManCave for Men - West Delray Marketplace

Norman L. 

on Yelp

8 years ago

I wouldn't trust their scheduling. Certainly don't book 1st appointment in AM! First of all, they tell you to arrive 15 minutes early, but they don't open the door15 minutes early. They should either do that, or schedule the first appointment with a 15 minute offset (10:15). When I suggested this fix, the person at the desk gave my "favorite" response for a company that doesn't ingrain customer service or employee commitment: "It's not my company." And then they followed up with the ever-inspiring "this stuff happens all t... read more

Stacey S. 

on Yelp

8 years ago

The hair it was good. It was how the store handled some problem situations. The first was my son he had a 11:00 appointment and then had another appointment after. When he got there he was a little early and checked in. The person was cutting a little boys hair and when he finished instead of taking my son as he was there he then cut the fathers hair which made my sons appointment 25 minutes late. Which made him late for his next appointment. I called to say something and no one apologized or said anything. Another situation... read more

Rak P. 

on Yelp

10 years ago

Do not go here. My husband got a hot "shave" and came home bleeding from 20-30 places as well as severe razor burn. Very angry 

Scott B. 

on Yelp

11 years ago

After using the Boca location a few times, I got a haircut in Delray since it is closer to my house. The woman did a great job, so I figured I'd stick with it. Showed up for my appointment last Sunday and was told that I wasn't on the schedule, and neither was my son. We could "wait if we wanted." No thanks. Fast forward to today. I called to make an appointment for tomorrow. An hour later I called back to cancel the same appointment because I realized that my family has a conflict. Guess what? My name and appointment... read more

J T. 

on Yelp

11 years ago

The service was pretty good. Actually considered them as a regular place to get my hair, but they would not honor a gift card. It was pretty ridiculous. I had to talk to the manager in the Boca location, Daliah. She treated me like I was trying to pull a scam. It is a crying shame people treat customers in such a manner. She said she need to pay and she will talk with the owners because she can not make that call to honor the gift card. She called me two days later and said they would not honor it. IF she was a real manager ... read more