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Mark Baker of Mutual of Omaha Mortgage

4.7

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Location details

116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.787 reviews
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Christopher S. H.'s profile image
Christopher S. H. 

Verified by Mutual of Omaha Mortgage

2 months ago

Not waiting until the last minute to tell us we had to do things. Not waiting to tell us we would have to have our well inspected (which cost us more money). Sending us paper checks in the wrong amounts which we then had to send to creditors which made them even later. 

Roland H.'s profile image
Roland H. 

Verified by Mutual of Omaha Mortgage

2 months ago

no response to e-mails, texts or phone calls concerning several issues after the sale was made. Mutual of Omaha mortgage ripped me off finacially and made me jump through major hoops to get access to my equity. I would NEVER deal with this company again and would not recomend them to anyone! 

Business response:

Dear Roland, We have attempted to reach out to you since this review to learn more about your experience. Frankly, we are surprised by your words as your previous feedback to our Loan Originator had been very positive in spite of some challenges to qualify for the loan, we worked closely with you to identify a co-borrower to get this loan approved. Even after the loan closed, Mark had received high praise from you and your co-borrower. Please feel free to reach out directly to our Customer Experience Team at 1-833-721-1001 s... read more

Ambrose P. Steffey S.'s profile image
Ambrose P. Steffey S. 

Verified by Mutual of Omaha Mortgage

a year ago

Today Mark's day 76 since I sent my license to Mark Baker. I was told 30 to 45 days. Like I said this is day 76. I closed on May 20th with the notary. I was issued a wire transfer that cost me $15 to process. The mortgage on the house was paid off this morning. But was told by tittle company on May 24th don't overnight checks to pay off the credit cards( PNC Bank, Capital One & J C Penny). There to small and can't afford the extra cost. I orginally was told by Mark Baker that the credit cards would be paid off by tittle comp... read more

Business response:

Dear Ambrose P S S, We have confirmed that you've received the payoff checks for your consumer credit cards and that you are presenting the checks to those creditors today. Your new FHA loan requires Mortgage Insurance (MI) payments because all FHA loans carry this requirement. However, the FHA loan featured a much better interest rate than a conventional loan, which counter-balanced the impact of the MI payment. Finally, the time it took to process and approve your loan was longer than normal. However, it appears that w... read more

Roger W F.'s profile image
Roger W F. 

Verified by Mutual of Omaha Mortgage

4 years ago

Less going back and forth 

Denise O.'s profile image
Denise O. 

Verified by Mutual of Omaha Mortgage

4 years ago

My transaction was actually with Charles and Kenneth Hobbs. Poor communication. Lack of teamwork. Just a general bad experience. Will not recommend to any clients in the future. 

Timothy J.'s profile image
Timothy J. 

Verified by Mutual of Omaha Mortgage

4 years ago

There were to many miss steps associated with the refinance. We were really upset with the appraisal being late and the values received. This was the second time we had issues with appraised values especially when compared with Zillow. This was very disappointing and it cost us a lot of money. 

Frequently asked questions about Mark Baker of Mutual of Omaha Mortgage

How is Mark Baker of Mutual of Omaha Mortgage rated?

Mark Baker of Mutual of Omaha Mortgage has a 4.7 star rating with 87 reviews. 

When is Mark Baker of Mutual of Omaha Mortgage open?

Mark Baker of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.