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8440 Allison Pointe Blvd, Suite 400, Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
In the months of November and December, I had to wait several days for the response to my emails and phone calls. Because of that I ended up loosing $1600 to extend my rate lock for my loan. I felt like I was targeted for this delay.
Business response:
Ikramuddin, our apologies for not meeting your expectations with communication and documentation requests. At First Internet Bank, we know that meeting requested closing dates is important, not only for you, our borrower, but also the seller. If you would like to discuss your concerns further, please call 1-866-742-5158 and ask to speak with our Vice President of Mortgage Sales.
Verified by Mutual of Omaha Mortgage
Efficient service, quick close
Business response:
A quick, smooth mortgage process is just what we like! Thanks for sharing, Olivia
Verified by Mutual of Omaha Mortgage
Super easy to do online and communacitive
Business response:
That’s right. A simple, smooth loan process is our goal every time. Thanks for sharing, Elimelech!
Verified by Mutual of Omaha Mortgage
max is attentive to the needs of his client, he is easy to reach and really kind.
Business response:
Excellent communication is one of the many benefits of working with us. Thanks for sharing, Sholom!
Verified by Mutual of Omaha Mortgage
Max was very upbeat and helpful.
Business response:
You got it! Exceptional customer service and great rates are two of the many benefits of coming to us for your mortgage. We appreciate the review, Marilyn!
Verified by Mutual of Omaha Mortgage
Follow up Was good! Great communication and stayed with me while purchase was delayed
Business response:
Lisa, we're here to make your loan process as smooth as possible. Thank you!
Verified by Mutual of Omaha Mortgage
Max was very professional and courteous. He was very helpful with the loan process.
Business response:
Thanks, Helen! Courteous, professional service is our goal for every customer we serve.
Verified by Mutual of Omaha Mortgage
Generally responsive and will do all he can to help.
Verified by Mutual of Omaha Mortgage
Max went above and beyond and he was regularly available whenever I needed.
Max Kotterman of Mutual of Omaha Mortgage has a 4.8 star rating with 162 reviews.
Max Kotterman of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.