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Max Kotterman of Mutual of Omaha Mortgage

4.8

About this business

Location details

8440 Allison Pointe Blvd, Suite 400, Indianapolis, IN, 46250, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8162 reviews
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Ikramuddin M.'s profile image
Ikramuddin M. 

Verified by Mutual of Omaha Mortgage

3 years ago

In the months of November and December, I had to wait several days for the response to my emails and phone calls. Because of that I ended up loosing $1600 to extend my rate lock for my loan. I felt like I was targeted for this delay. 

Business response:

Ikramuddin, our apologies for not meeting your expectations with communication and documentation requests. At First Internet Bank, we know that meeting requested closing dates is important, not only for you, our borrower, but also the seller. If you would like to discuss your concerns further, please call 1-866-742-5158 and ask to speak with our Vice President of Mortgage Sales. 

Olivia R.'s profile image
Olivia R. 

Verified by Mutual of Omaha Mortgage

3 years ago

Efficient service, quick close 

Business response:

A quick, smooth mortgage process is just what we like! Thanks for sharing, Olivia 

Elimelech K.'s profile image
Elimelech K. 

Verified by Mutual of Omaha Mortgage

3 years ago

Super easy to do online and communacitive 

Business response:

That’s right. A simple, smooth loan process is our goal every time. Thanks for sharing, Elimelech!  

Sholom N.'s profile image
Sholom N. 

Verified by Mutual of Omaha Mortgage

3 years ago

max is attentive to the needs of his client, he is easy to reach and really kind. 

Business response:

Excellent communication is one of the many benefits of working with us. Thanks for sharing, Sholom!  

Marilyn K.'s profile image
Marilyn K. 

Verified by Mutual of Omaha Mortgage

3 years ago

Max was very upbeat and helpful. 

Business response:

You got it! Exceptional customer service and great rates are two of the many benefits of coming to us for your mortgage. We appreciate the review, Marilyn! 

Lisa C.'s profile image
Lisa C. 

Verified by Mutual of Omaha Mortgage

3 years ago

Follow up Was good! Great communication and stayed with me while purchase was delayed 

Business response:

Lisa, we're here to make your loan process as smooth as possible. Thank you! 

Helen K.'s profile image
Helen K. 

Verified by Mutual of Omaha Mortgage

3 years ago

Max was very professional and courteous. He was very helpful with the loan process. 

Business response:

Thanks, Helen! Courteous, professional service is our goal for every customer we serve. 

Oran K.'s profile image
Oran K. 

Verified by Mutual of Omaha Mortgage

3 years ago

Generally responsive and will do all he can to help. 

Steven K.'s profile image
Steven K. 

Verified by Mutual of Omaha Mortgage

4 years ago

Max went above and beyond and he was regularly available whenever I needed. 

Frequently asked questions about Max Kotterman of Mutual of Omaha Mortgage

How is Max Kotterman of Mutual of Omaha Mortgage rated?

Max Kotterman of Mutual of Omaha Mortgage has a 4.8 star rating with 162 reviews. 

When is Max Kotterman of Mutual of Omaha Mortgage open?

Max Kotterman of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.