This profile has been claimed by the business owner or representative.
McWilliams Heating, Cooling & Plumbing
- Heating & Air Conditioning/HVAC
- Burke, TX
About this business
Location details
7642 S US Highway 59, Burke, TX, 75941, United States
Get directions
Mr Reyes very knowledgeable and friendly, explain step by step what he was doing. Very pleased with the service.
Business response:
We sincerely value your kind words about Mr. Reyes. His knowledgeable, step-by-step approach reflects our commitment to transparent service. Glad you're pleased!
The amount of time to arrive and repair problem was fantastic. Brandon was very professional and polite.
Business response:
We sincerely value your feedback, Steve. Brandon's professionalism and quick response are what we strive for. Thank you for choosing McWilliams Heating, Cooling and Plumbing.
Brandon is always a pleasure to see. He is professional and knowledgeable.
Business response:
Thank you for your wonderful feedback, Paul. We're glad Brandon continues to deliver professional, knowledgeable service. We'll share your kind words with him!
Very professional. Explains everything.
Business response:
We are grateful, Carolyn. Professionalism and clear communication are standards we take seriously. Thank you for sharing your experience.
Great Service, on time, reviewed all aspects, then sat down and explained everything he did and went thru! Very neat. Polite, and Courteous ! Patsy Tarver
Business response:
Thank you, Patsy! We're glad our technician was punctual, thorough, and took time to explain everything clearly.
excellence experience
Business response:
We are delighted to hear about your excellent experience, Tena. Your satisfaction means a lot to us at McWilliams Heating, Cooling and Plumbing.
I really thought the price was a little high, but it caught me about it surprise so I didn’t have time to research it, and I did feel a little pressed to make a quick decision on having a complete system installed. Because the tech that was out first kept telling me how much this cost and how much that cost and if it was, if it was him, he would get the complete system done. So I rushed in to a quick decision on having it done and I did not feel very comfortable with that, but that’s how it went. I thought the installers and... read more
Business response:
Thank you for the five-star rating and for recognizing the quality of our installation team’s work, cleanup, and communication. We are concerned, however, that you felt rushed or pressured when deciding on such a significant investment. Our goal is for every customer to feel fully informed, comfortable, and confident before moving forward. We appreciate your honesty and will share your feedback with our leadership team. Please don’t hesitate to contact us if you have any questions about your new system or the options you sel... read more
The men who came out did the work very well.
Business response:
Your positive experience means a lot. We're glad our team delivered quality work. Thank you, Anna!
The technician Sippy Martin was awesome! Did a great job. However, it took 3 weeks to get someone here which is unacceptable. You need more competent repairmen.
Business response:
Thank you for recognizing Sippy and the great work he provided! We’re sorry, however, that it took three weeks to have a technician reach you. We understand how frustrating that delay was, and we’ll share your feedback with our leadership team as we work to improve scheduling and response times.
Frequently asked questions about McWilliams Heating, Cooling & Plumbing
How is McWilliams Heating, Cooling & Plumbing rated?
McWilliams Heating, Cooling & Plumbing has a 4.8 star rating with 2,178 reviews.
When is McWilliams Heating, Cooling & Plumbing open?
McWilliams Heating, Cooling & Plumbing is open now. It is open 24/7.