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Medella Urgent Care
- Urgent Care
- Houston, TX
About this business
Location details
10130 Louetta Rd, Ste L, Houston, TX, 77070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
By far the best urgent care I have visited. All staff were extremely nice and very helpful. I went in with my son today and it felt they don’t let us go until they know what is really going on. Turns out he got pneumonia. Usually we would get sent home with any other urgent care I know that but the doctor asked me if we should do just in case a lung x ray and there it is. Thank you so much for your help.
Great Service. Excellent staff!
The staff are always great, we were in and out in less than 30 minutes. They always send the prescriptions quickly and answer all your questions. I’ve been there several times for myself and for my family members when we needed urgent care. Thank you again for your kindness and service. UPDATE: Once again, the staff was excellent! I can only give one review so I will just update. They never disappoint and are extremely professional and kind. We were in and out again in less than 30 minutes, our prescriptions were waiti... read more
Amazing staff and physician, Mary Beth, was fabulous! Very little wait (under an hour) when my son's doctor was booked solid for a week, and Texas Children's Urgent Care (right down the road) had a 4 hour wait!! The facility was very well maintained, clean, and comfortable. Highly recommend! We will definitely come back for any urgent needs!!!
The physician, Mary Beth was AMAZING! She was very patient and listened to all of my concerns. She had me in and out, in a timely mater. She also gave me so many tips to prevent another trip. Highly recommend this place!
The worst, staff are really rude and they take forever to check you in, while you have to wait outside the facility for a very long time😑
Ms.Tina is very rude, disrespectful, and unprofessional. The nurse practitioner is not knowledgeable about anything. Do not waste your time going here. You are better off going to the ER.
Horrible! Walked in receptionist did not even acknowledge me standing in the window. I said hello, no response. Then I saw the opening to the window and asked if they were open. She finally actually looked at me and said yes, And what I took as rude and angry said to me "I'm checking in another patient!".. I looked around and saw no one in the lobby. How could I know what she was doing? I'm guessing she's having a bad day, on her period, or both? I think she should go home she's ruining business for her company. I walked... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Ern. We weren't able to reach out to you directly as the name used does not match any recent clinic visitors. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Your choice to seek care elsewhere is respected, however, you are welcome to contact us at (346) 808-3670 if you needed help in the future. Be Well, Medella Urgent Care
Office staff semi professional, you’re on speaker phone when you call whereas anyone could hear your concerns. Waited two hours for my grandson to be seen. Watched doctor (was told his name was Dr.Wrinkle) go in and out the door with no gloves on, leaned into cars, so much for personal space or 6ft…only to come to finally come to my car, stick his big naked finger in my three old grandson mouth without having gloves on. Never checked his ears or his nose, just wanted to look into his mouth for whatever reason WITHOUT GLOVES.... read more
Frequently asked questions about Medella Urgent Care
How is Medella Urgent Care rated?
Medella Urgent Care has a 4.6 star rating with 1,845 reviews.
When is Medella Urgent Care open?
Medella Urgent Care is closed now. It will open at 9:00 a.m.