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Medella Urgent Care
- Urgent Care
- Houston, TX
About this business
Location details
10130 Louetta Rd, Ste L, Houston, TX, 77070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
The staff is mostly very friendly and not to say they’re not skilled but doctors here need to stop operating on principles of entitlement and stop being so “hands on” especially with female clientele who they suspect are not alone. I felt the radiologist here was very touchy feely about my bracelets and jewelry I was wearing when I came in for questions about an injured knee. I don’t just feel this way—it is a fact. Some men cannot see a pretty woman alone without feeling like it’s their territory. Hands off. I’m a marr... read more
Waited over an hour in a hot car WITH an appointment. Was not allowed to wait inside. Car reads 99 degrees. I was told to go to the nearest ER if I thought I had heat stroke. These people are overworked and unprofessional.
I was super impressed!! I was seen per the scheduled appointment time,and the Physician's Assistant that saw me was very thorough, efficient, and pleasant. I came in for a PCR CoViD test on Sunday afternoon, and the results came in on Monday morning; unfortunately, the test was positive. I highly recommend!!
Business response:
Mr. Visser, We appreciate you for taking the time to rate and post a review. Thank you for trusting us with your care. We hope you can rest and recover with ease. Please Stay Safe
This place seriously lacks professionalism. I came here to get x rayed and make sure i did not have a foot injury, I requested a wheel chair and one of the staff blurted out "he walked in here", then they lowered their tone and continued talking. I was not going to continue walking and risk further injury. At the end of it all the nurse came by and quickly told me i was good to go and walked off. I limped my way out of this urgent care. I will NOT be returning.
EVERYTHING is COVID now. I came in with the exact same symptoms my wife did the day before. She was treated and sent on her way. I was told to leave the facility because of my symptoms of covid??? Then I completed my paperwork outside and when she got around to coming out she kept questioning me about symptoms I don't have. Then told me I won't be going inside for treatment. Makes you wonder just how much of a $ incentive they get for declaring covid, like the hospitals. Drove off, will NEVER be back. Its a crap shoot i... read more
Business response:
Mr S. It is unfortunate that we did not meet your expectations. You must be quite upset as I noticed that you are posting on multiple online review platforms. Just to be clear, we do not receive ANY incentives (financial or otherwise) to diagnose or treat COVID patients by any entity public or private. We truly are on the front-line and are trying to practice safely. Trust me, this current landscape is NOT what we envisioned when we started our urgent care practice 4-years ago. We have definitely seen a recent spike in... read more
Great service! Moved a little slow but that’s to be expected at any dr appt. I highly recommend this place. Covid rapid test available
Frequently asked questions about Medella Urgent Care
How is Medella Urgent Care rated?
Medella Urgent Care has a 4.6 star rating with 1,845 reviews.
When is Medella Urgent Care open?
Medella Urgent Care is closed now. It will open at 9:00 a.m.