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Medical Device Depot Inc

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About this business

Medical Device Depot, Inc. (MDD) was founded on a simple idea: to change the way healthcare professionals across the world purchase their medical equipment. Employees of many medical equipment suppliers often lack the training and knowledge required to adequately address customers’ needs and answer all of their questions. The result is often a slow, cumbersome, and frustrating process for busy physicians and other healthcare professionals seeking to purchase quality medical equipment. Medical Device Depot is different. Our... read more

Location details

3230 Bethany Ln, Ellicott City, MD, 21042, United States

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Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
4.9263 reviews
14 reviews have no rating
Mary C's profile image
Mary C 
3 years ago

This is a company that takes their business and customer service to another level. In the middle of the COVID19 pandemic, Jennie, the best salesperson, took the time to listen, follow up, but mostly, cared enough to take our Parallel Therapy Bars, from: placing the order to getting it to Miami on time. Excellent experience, excellent piece of equipment. We are eternally grateful to our Lord Jesus Christ for allowing us to work with her, definitely thankful for a great team! Now I can continue my therapy at home! Thank you ag... read more

Donna B.'s profile image
Donna B. 
on Birdeye

3 years ago

I ordered medical equipment this morning. The customer service representative, Jennie, was super nice to talk to and was extremely helpful in helping me place my order. Once I received my invoice this afternoon I called and confirmed my order with supervisor, John, who was also very helpful and nice to talk to. It's always a pleasure to get good customer service when ordering medical equipment or medical equipment on line. Thank--Donna 

Business response:

Thank you Donna. We appreciate your thoughtful review. 

Angela B's profile image
Angela B 
3 years ago

Awesome I received my supplies on time. I recommend this company ❤️❤️ 

Paul S's profile image
Paul S 
3 years ago

I ordered the wrong product an Alyssa was prompt to help correct my error. Simply great customer service. Thank you! 

Janet Brown Brackett's profile image
Janet Brown Brackett 
recommend  Recommended
3 years ago

I purchased a Digidop handheld fetal doppler...the customer service was excellent, and the item arrived amazingly fast. I highly recommend Medical Device Depot, Inc., and I will reach out to them the next time I need medical supplies or equipment. 

Dianne Sparks's profile image
Dianne Sparks 
recommend  Recommended
3 years ago

Medical Device Depot has excellent customer service. I needed to cancel an order for personal reasons and they responded quickly with verification of the cancellation. Everyone I talked to you was super helpful 

Business response:

Thank you.  

Ernesto Gomez Manon's profile image
Ernesto Gomez Manon 
recommend  Recommended
3 years ago

the service and attention were excellent, the effectiveness in the processing of the purchase order also excellent and the communication with the sale service too. 

Charles T's profile image
Charles T 
3 years ago

The Medical Device Depot is extremely easy to maneuver. I found what I was looking for in just a matter of seconds. Ordering was simply a few clicks and done. I recommend this company highly. 

Harry Jeffcoat's profile image
Harry Jeffcoat 
recommend  Recommended
4 years ago

Very helpful customer service Fast shipping and an excellent company 

Frequently asked questions about Medical Device Depot Inc

How is Medical Device Depot Inc rated?

Medical Device Depot Inc has a 4.9 star rating with 263 reviews. 

When is Medical Device Depot Inc open?

Medical Device Depot Inc is closed now. It will open tomorrow at 9:00 a.m.