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Medical Eye Center
- Medford, OR
About this business
Location details
1333 E Barnett Rd., Medford, OR, 97504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Scrimp and through
Dr. Oliva was as advertised: speedy, kind, understanding, and friendly. The office staff needs some work, however. On my first visit I apparently was overlooked and waited for 40 minutes before I was brought in for the initial exam. Today, I was supposed to have been asked the COVID screening questions by the person who checked me in over the phone but it didn’t happen and there was some annoying confusion when I walked in. On the other hand the tech staff were very helpful and answered all my questions.
Business response:
Hi, Laura. We are thrilled to learn that you had an overall positive experience with us! Thank you for your feedback.
I was on time and waited 2 1/2 hours to see my doctor.
Business response:
Thank you for providing your feedback and letting us know about this issue, Susan. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (541) 779-4711 and ask to speak with a Patient Care Coordinator. We'd be happy to look into this further with you. Thank you, Medical Eye Center
Great staff
From entering the building until leaving all staff were professional and very friendly. All instructions were clear and I know what to expect on my next appointment.
I switched Drs because I got new insurance. I’m not very unhappy w/my experience. After my 1st appt I then got a $93 bill. Said it was for “fitting” I’ve worn contacts for over 30yrs & never had an additional charge. It’s always been $139 TOTAL for my contact/glasses exam. (At regular eye dr) Im very disappointed no-one made me aware that my ins wouldn’t cover what ever a fitting is & I get stuck w/a bill. Had I known, I would have simply stayed @ my office. Also, I’ve had to go back THREE times because I can’t see. That m... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Heidi. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (541) 779-4711 and ask to speak with a Patient Care Coordinator. We'd be happy to look into this further with you. Thank you, Medical Eye Center
It would have been nice if your office was more helpful and willing to look into my insurance instead of just telling us they would be on hold for a long time.
Business response:
Thank you for providing your feedback and letting us know about this issue, Kellen. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (541) 779-4711 and ask to speak with a Patient Care Coordinator. We'd be happy to help you out. Thank you, Medical Eye Center
Frequently asked questions about Medical Eye Center
How is Medical Eye Center rated?
Medical Eye Center has a 4.8 star rating with 4,522 reviews.
When is Medical Eye Center open?
Medical Eye Center is closed now. It will open on Monday at 8:00 a.m.