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Meridian at Westwood
- Assisted Living Facilities
- Fort Walton Beach, FL
About this business
Location details
1001 Mar Walt Dr, Fort Walton Beach, FL, 32547, United States
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My comments for #7: my dad is in the memory care unit and they don't do much of anything for them for activities. I feel they should at a minimum, take them outside to get fresh air and that never happens. Facebook posts all of the fun activities, but that is for non-memory care residents. More care should be taken to work individually and engage with those in memory care to help them because many are nonverbal. Before we moved him here I was told that they do work individually with memory care residents to help engage their... read more
Business response:
We appreciate thoughtful reviews, and you bring up some good points here about the memory care neighborhood. We will research this and see if we can map out an activity plan for your dad to include, one-on-one time, group activity time and outdoor time. Please give us a week and reach out to the Executive Director to review the plan.
My favorite part about living here is the friendships I've made with my neighbors . The reason I wanted to live here was the opportunity to live near other people that have similar interest to me. The staff members are always kind, and they make me feel positive about myself.
Business response:
Charlie, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Meridian at Westwood.
High turnover, in every area from entry level to upper management. That can create some pain points but overall I was very pleased with the level of respect and care my father was treated with while in the memory care unit.
Business response:
Hi Sarah, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
Staff is great but unfortunately like all these places there is a lot of turnover. They need to pay them more.
Business response:
We appreciate the four-star recognition of our staff and agree that they are great. As a licensed Assisted Living community our staffing level and pay are commiserate with other senior living communities and compare favorably to the local employment market.
I give it a 10 if that was available. I would give the friendliness a 10. The meals and dining services is a tough one because so many of the chefs didn't stay very long. I understand the latest chef who was doing a really good job Also just left. The value for cost is also another tough one. Most of the people there had more money than I did and I was paying [fee removed] a month for a studio apartment, which is why I just moved to Athens, Alabama. I would still give it a five.
Business response:
Thank you Carolyn for your positive recommendation of Meridian at Westwood! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Friendly and accommodating. They all really want to see the residents comfortable and their needs taken care of. Very approachable for any reason.
Business response:
John, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Meridian at Westwood.
Well kept well run facility. Meals are excellent and residents and staff very friendly. Nice community environment. Priced well considering other options in area.
Business response:
Bruce, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Meridian at Westwood.
The administration office is very helpful and friendly as long as you stay in contact with them. The atrium is beautiful and has a ton of activities scheduled throughout the month. The library is extensive and includes books with large print. The activities director is so kind to my dad.
Business response:
Thank you Dionna for your positive recommendation of Meridian at Westwood! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
We gave the overall experience a 4 because of the many staff changes. However, what we like the most about the Meridian at Westwood is the friendliness of the staff and we would recommend them to other families.
Business response:
Hi Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review
Frequently asked questions about Meridian at Westwood
How is Meridian at Westwood rated?
Meridian at Westwood has a 4.5 star rating with 343 reviews.
When is Meridian at Westwood open?
Meridian at Westwood is open now. It is open 24/7.