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MFC-J491DW

3.5

    About this business

    Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side." 

    3.51,611 reviews
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    Amazon Customer's profile image
    Amazon Customer 
    4 years ago

    Great printer for the price Printed hundreds of sheets without a hitch 

    William's profile image
    William 
    4 years ago

    Excelente Muy bueno 

    Don's profile image
    4 years ago

    A good machine Now that I have the MFC-J491DW connected I like it fine. However, getting it connected to my computer and getting it working was a bear. Part of the reason was that Brothers don't have a driver for MAC OS Big Sur. The tech people were almost useless - I had to call 4 times (with long wait time for each). I have an earlier MCF-J__DW and liked it. That's why I got the new MFC-J491DW. When I got the old one, I had it up and working in a few minutes. The new one took me most of the day. I have had the new one for ... read more

    PURDUE98's profile image
    PURDUE98 
    4 years ago

    Brother Quality Purchased the unit to replace another manufacturers product that was ineffective the day it came out of the box. The Brother's unit was simple to set up to the home network. It was worked flawlessly during it's limited use at the time of this review. Overall, the platform works for our home needs. 

    Nishia's profile image
    Nishia 
    4 years ago

    Getting things out my email I love it...does everything I want it to do 

    Daymara's profile image
    Daymara 
    4 years ago

    Muy bueno Muy bueno 

    Karen A. Peake's profile image
    Karen A. Peake 
    4 years ago

    Sub par printer I have had other brother printers that I would have rated 5 stars, but this one is a disappointment. Not up standard for me. 

    David Nishikawa's profile image
    David Nishikawa 
    4 years ago

    Good printer, but they're predatory with their ink cartridges. I like the quality of the print, but i just had a frustrating experience with a low ink error on one of the color cartridges, which means that the printer WILL NOT PRINT, even in black and white. They have instructions online showing how you can get B&W to work with this, but I've tried them on Windows and MacOS and they do not work. I triple-checked that the model, OS versions, etc are relevant. What's worse is that I can clearly see that there's still plenty of... read more

    50 Something's profile image
    50 Something 
    4 years ago

    Reliable and Good Quality Copies, BUT Slow Seen a few reviews complaining about ink usage, even when not in use as a "maintenance" thing. EASY SOLUTION....turn it OFF when not in use. Problem solved. I'm still on my first set of cartridges after over a year of use. This printer has operated picture perfectly. The downside is you need to have the patience of a saint, as my tax return I printed took 2.5 minutes per page. I went and did something else while printing. Many, many pros for this printer, and only one con. A worthwh... read more

    Frequently asked questions about MFC-J491DW

    How is MFC-J491DW rated?

    MFC-J491DW has a 3.5 star rating with 1,611 reviews. 

    When is MFC-J491DW open?

    MFC-J491DW is open now. It will close at 6:00 p.m.