MFC-J497DW's cover image

This profile has been claimed by the business owner or representative.

MFC-J497DW

4.3

    About this business

    4.33,407 reviews
    Select a rating
    Carmen's profile image
    Carmen 
    4 years ago

    Printer Love this Printer and how I can print from any laptop and also print from my iPhone as well 

    Derby's profile image
    Derby 
    4 years ago

    Derby's mostly easy to use. enlarging is challenging worth the price 

    RadicalRetiree's profile image
    RadicalRetiree 
    4 years ago

    Working Smarter Exceptional full service inkjet printers for a very reasonable price! 

    RajS's profile image
    RajS 
    4 years ago

    Very good printer and scanner Very good printer, scanner and fax combo for entry level. The scanner feeding on entry level is really good. Color print is also coming good. 

    GreatPurchase's profile image
    GreatPurchase 
    4 years ago

    Great ... and inexpensive Great...and inexpensive...printer, copier, and fax ... highly recommend 

    DJTommyD's profile image
    DJTommyD 
    4 years ago

    Great Brother Multifunction Device This is a great Multifunction device. Has 2-sided printing and it has color and scan capability. Got it at a great price and it works fine. Have a 7 year old Brother model that is similar and they both work in the same fashion. I am sure it will serve me for many years. 

    Auntb's profile image
    Auntb 
    4 years ago

    Printer I unpacked it to set it up,it told me to clean a roller. I have no idea were the rollers are. I just got it so I shouldn't have to clean anything. 

    Business response:

    We are sorry that you are experiencing cleaning issues with your Brother MFCJ497DW machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat:www.brother-usa.com/brother-support 

    Erwin's profile image
    Erwin 
    4 years ago

    Good printer scanner Very good printer scanner ink cartridges are somewhat less expensive than competitors wish it had a tray for feedin envelopes and labels. 

    vimo's profile image
    vimo 
    4 years ago

    OK Product The printer does an adequate job. It is very slow and I am afraid that it will shut down. Overall, it is good for small print jobs. 

    Business response:

    We understand you are experiencing an issue with your Brother MFCJ497DW machine printing slow. We'll be happy to assist you. Below is a FAQ that may improve the print speed: https://help.brother-usa.com/app/answers/detail/a_id/155828 If you continue to have issues, our Brother Customer Support Team is available to assist you direct:www.brother-usa.com/brother-support 

    Frequently asked questions about MFC-J497DW

    How is MFC-J497DW rated?

    MFC-J497DW has a 4.3 star rating with 3,407 reviews. 

    When is MFC-J497DW open?

    MFC-J497DW is closed now. It will open on Monday at 9:00 a.m.