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MFC-J497DW

4.3

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    4.33,407 reviews
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    kurtedward's profile image
    kurtedward 
    4 years ago

    good printer if you can deal with paper jams nice printer, ok ink prices, can use generic ink very well. BUT it jams ALL the time... 

    Business response:

    We are sorry to hear that you are experiencing constant paper jams with your Brother MFC-J497DW printer and we'd like to help. Paper jams can be caused if you are using the wrong paper type or if the paper is inserted in the tray incorrectly. We have many helpful resources on our support website which should address this issue. If the problem persists, feel free to contact Brother Customer Service directly athttps://www.brother-usa.com/support/mfcj497dw 

    Joni's profile image
    Joni 
    4 years ago

    Happy I am very pleased with my purchase. Very easy to set up the printer, I haven’t used the fax yet so I cannot comment on that. I highly recommend this printer for ease of set up and quality of print. 

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    Sage 
    4 years ago

    Good, but small cartridges for big printer Ink runs out way too fast, hardly printed and had to replace cartridges within 3 months ( hardly used it) 

    Business response:

    Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. We are sorry that you... read more

    JoeyB's profile image
    JoeyB 
    4 years ago

    Not a Good Replacement for the previous Model Good overall basic printer and scanner, and works for light use. But this model is inferior to the MFC-J470DW I bought several years ago. The MAIN difference is the print speed and quality. I figured that the NEWER model would work BETTER than the model it replaced, but that was not the case here. The older model prints twice as fast for color & b&w, and also allows you to pick a lower quality "fast draft" version to save ink on basic print jobs that don't require higher resoluti... read more

    Business response:

    We are sorry to hear that you are experiencing slow printing speeds with your Brother MFC-J497DW printer. The missing printer driver options indicate that your computer is using a generic driver, which affects negatively on your printer's print speed. We believe that the following answer link with step by step instructions should address this issue:https://help.brother-usa.com/app/answers/detail/a_id/155828 If the problem persists, feel free to contact Brother Customer Service directly athttps://www.brother-usa.com/support/m... read more

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    Patricia 
    4 years ago

    My copier I love my printer. I does what l need it to do. Beautiful color pictures. 

    emma's profile image
    emma 
    4 years ago

    Great printer for the price. Easy to set up. I'm extremely happy with it. Love that I can print from my phone. 

    Dalia's profile image
    Dalia 
    4 years ago

    Fantastic So far this printer is awesome. This is my second brother printer from best buy. My other one last me a very long time. I am hoping this one last a very long time. The print work is fantastic. I have not used all the features as of yet but I am sure everything will work. I love the fact that i did not need a pc to connect this printer. 

    Jensflip's profile image
    Jensflip 
    4 years ago

    Brother Printer Review I've always had good luck with Brother printers. So far, this one is no exception. Solid, easy to operate, and reasonably inexpensive to operate. 

    BrotherPrinterPurchase's profile image
    BrotherPrinterPurchase 
    4 years ago

    Purchase Satisfaction Printer was received on time and the installation went smoothly. Only about 1/2 hour was involved in getting the printer integrated and operating. Only problem was that I ordered the printer package with the ink cartridges included. With my limited printer usage, the ink cartridges included with the printer will last maybe a year. Lesson learned. Over all well satisfied with the purchase. 

    Frequently asked questions about MFC-J497DW

    How is MFC-J497DW rated?

    MFC-J497DW has a 4.3 star rating with 3,407 reviews. 

    When is MFC-J497DW open?

    MFC-J497DW is open now. It will close at 6:00 p.m.