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MFC-J5945DW

3.9

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3.9266 reviews
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Anonymous 
2 years ago

The worst printer Well the ink gets sweeped every week. Its says something is jammed in the machine every now and then. The worst printer i ever bought. Ink nozzles need cleaning every second day which again consumes ink. 

Business response:

We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having some issues with your Brother MFCJ5945DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support 

Anonymous's profile image
Anonymous 
2 years ago
Anonymous's profile image
Anonymous 
2 years ago
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Greg Makaroff 
2 years ago

Not worth it for the cost of the printer. & ink Often prints multiple blank sheets of paper with the copy you are trying to print. Very slow to respond to your computer’s request to print something. 

Business response:

We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not having some issues with your Brother MFCJ5945DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products. You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is variable to assist you at www.brother-usa.com/brother-support 

John B 1946's profile image
John B 1946 
3 years ago

Good printer, great scanner I reviewed the technical details for most comparable printers on the market and decided to purchase the MFC-J5945DW for my small office. I have scanned more than 2,000 single and double sided pages via the page feeder with very good results. I did have a few issues during scanning i.e. difficulty scanning light weight pages, which I completed using the flat bed. I had some subsequent paper jams because I did not completely remove damaged paper stuck in the feeder mechanism. Printing colour photos ... read more

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Greville fabrication 
4 years ago

sand storm I always buy brother they are the only one that survives the red dust environment it does need a good fitting soft plastic cover though 

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Woodie 
5 years ago

Hard to programme You have to constantly re-download the programme to make it work. Scanning using wifi is hit and miss Over complicated set up and not user friendly 

Anonymous's profile image
Anonymous 
5 years ago

Disappointing machine & disappointing service supp Doesn't work as expected & I can't get any help from brother. This weekly email just acts to rub salt in the wound. I can't find my machine on the list of products to even initiate a written request for help 

SimonChen's profile image
SimonChen 
5 years ago

MFC-J5945DW use experience The printer can print very fast, wireless printing very good. However when print on both sides of the paper, not as good as laser printer because from one side of paper can see bit other side printing so next time need better quality paper for double side printing. 

Frequently asked questions about MFC-J5945DW

How is MFC-J5945DW rated?

MFC-J5945DW has a 3.9 star rating with 266 reviews. 

When is MFC-J5945DW open?

MFC-J5945DW is closed now. It will open at 9:00 a.m.