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Michael Eller of Mutual of Omaha Mortgage
- Mortgage Lenders
- Charlotte, NC
About this business
Location details
525 Tryon St, Suite 1600, Office 1637, Charlotte, NC, 28202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Michael was very informative and answered questions ina timely matter.
Verified by Mutual of Omaha Mortgage
I had challenges during underwriter process and was expecting atleast a call for clarity from the processing officer. Micheal was still good he did his part to push things
Business response:
Thank you for sharing your experience, Balappa. We're sorry to hear that you had challenges during the underwriting process. We understand how important communication is during this process and we apologize if it didn't meet your expectations. It's good to hear Michael did his part to help. We will definitely take your feedback into account and strive to improve our communication and overall service. Thank you for choosing Mutual of Omaha Mortgage and we hope we will have the opportunity to serve you better in the future.
Verified by Mutual of Omaha Mortgage
A bit pushy and information provided changed like our rate and final closing amounts.
Verified by Mutual of Omaha Mortgage
Just a problem with the pay off checks Not being the right amount and not having my name on them
Verified by Mutual of Omaha Mortgage
The "bait/switch" that was done for the loan to raise the interest rate at the last minute due to made up excuses like: 1) low appraisal value of house; 2) lower FICO score than what is actual posted on FICO web sites. This is unethical but most mortgage do this.
Verified by Mutual of Omaha Mortgage
There were many stumbles along the way. We had an extensive conversation with Mike about things to do better. He apologized and agreed that there were things that could have been done differently and missed steps along the way. If Mike and the Omaha team want to be the best they need to mold their approach to the customer. Missing steps is never acceptable. Overall the process works but not everyone wants bad news or changes electronically. Sometimes a true people's advocate and a warm voice on the other end delivers a bette... read more
Verified by Mutual of Omaha Mortgage
I was working with Chase bank for six months and was getting nowhere on a refi, Mutual of Omaha started my refi and I was done in one month I am totally disgusted with Chase and moving all my accounts to Mutual of Omaha
Frequently asked questions about Michael Eller of Mutual of Omaha Mortgage
How is Michael Eller of Mutual of Omaha Mortgage rated?
Michael Eller of Mutual of Omaha Mortgage has a 4.9 star rating with 79 reviews.
When is Michael Eller of Mutual of Omaha Mortgage open?
Michael Eller of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.