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Michael Eller of Mutual of Omaha Mortgage
- Mortgage Lenders
- Charlotte, NC
About this business
Location details
525 Tryon St, Suite 1600, Office 1637, Charlotte, NC, 28202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Michael always responded promptly to all my questions and requests and did a great job of keeping me updated throughout the process.
Verified by Mutual of Omaha Mortgage
Timely, courteous, professional communication. Knowledgeable, not pushy. Prompt responses whenever I had questions. Process was simple and Mike Eller was great. He explained everything very well and it's really because of his non-robot-like approach that I even stayed on the phone line to during the first cold call. Mutual of Omaha's competitive mortgage rates sealed the deal!
Verified by Mutual of Omaha Mortgage
Michael brought a level of professionalism that is far above anyone else with helping me navigate through the process of refinancing my home. He was very responsive to emails & texts. Took time to listen to my questions & explain things in a way that was easy for me to understand. Highly knowledgeable & effective. Definitley, would recommend him to my friends & family.
Verified by Mutual of Omaha Mortgage
Everything we needed to do worked out very smoothly and in a short amount of time! from application to closing!
Verified by Mutual of Omaha Mortgage
Michael was very informative and answered questions ina timely matter.
Verified by Mutual of Omaha Mortgage
I had challenges during underwriter process and was expecting atleast a call for clarity from the processing officer. Micheal was still good he did his part to push things
Business response:
Thank you for sharing your experience, Balappa. We're sorry to hear that you had challenges during the underwriting process. We understand how important communication is during this process and we apologize if it didn't meet your expectations. It's good to hear Michael did his part to help. We will definitely take your feedback into account and strive to improve our communication and overall service. Thank you for choosing Mutual of Omaha Mortgage and we hope we will have the opportunity to serve you better in the future.
Verified by Mutual of Omaha Mortgage
A bit pushy and information provided changed like our rate and final closing amounts.
Verified by Mutual of Omaha Mortgage
A bit pushy and information provided changed like our rate and final closing amounts.
Verified by Mutual of Omaha Mortgage
Just a problem with the pay off checks Not being the right amount and not having my name on them
Frequently asked questions about Michael Eller of Mutual of Omaha Mortgage
How is Michael Eller of Mutual of Omaha Mortgage rated?
Michael Eller of Mutual of Omaha Mortgage has a 4.9 star rating with 87 reviews.
When is Michael Eller of Mutual of Omaha Mortgage open?
Michael Eller of Mutual of Omaha Mortgage is closed now. It will open at 9:00 a.m.