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Michael Redding
- Mortgage Lenders
- Lake Forest, IL
About this business
I am very proud to represent Diamond Residential Mortgage Corporation. My goal is to provide you with the best customer experience possible, and I welcome the opportunity to guide you through the home loan process and help you select the loan program that best suits your needs. My core belief that the customer is the number one priority sets me apart from my competition, and my philosophy is to listen to each customer’s needs and respond to them efficiently and effectively. Communication is the key to building strong and ... read more
Location details
582 Oakwood Ave, Lake Forest, IL, 60045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Diamond Residential Mortgage Corporation
unresponsive, bends the truth to his advantage
Verified by Diamond Residential Mortgage Corporation
We received loan advice that was unfavorable. Obviously its hard to predict the market but with this level of volatility, we should've locked in a while ago.
Verified by Diamond Residential Mortgage Corporation
This was our first time buying a home. We expected our lender to be patient and take the time to answer our questions, walk us through what was going on and make us feel secure in the process. Mike was extremely unprofessional and took timeline issues that were out of our control out on us. I have clients of my own, and would never treat my clients the way Mike treated us. He was extremely condescending and made the experience one I never want to do again.
Verified by Diamond Residential Mortgage Corporation
Working with Mike was pretty frantic. We didn't feel like he was the most organized and the communication between him was something left to be desired. If we had questions he'd continuously talk over us, needing to attempt to ask it a few times before he really listened. Overall, while he did get us the rate we wanted, had we been completely new to the process we would've been fairly lost and his communication was incredibly frustrating.
Verified by Diamond Residential Mortgage Corporation
To have been given timely and reliable information in regards to the status of our loan approval. Twice we were told we were "clear to close" only to find out the following day we were not, including the day of closing, nearly causing us to fail to close. Unacceptable.
Verified by Diamond Residential Mortgage Corporation
I don?? wish to share
Verified by Diamond Residential Mortgage Corporation
The process felt like it took a bit longer than it should have and there were some surprises relative to what was indicated at the beginning. However, it was clear that Mike tried to straighten things out when he could.
Frequently asked questions about Michael Redding
How is Michael Redding rated?
Michael Redding has a 4.9 star rating with 196 reviews.
When is Michael Redding open?
Michael Redding is closed now. It will open on Monday at 9:00 a.m.