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3750 S Susan St., Santa Ana, CA, 92704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everyone was so helpful
Business response:
It was a pleasure working for you Nancy! Thank you for the Five Stars!
Michael, started off eager to help and to get something done. Then the more In depth my mortgage became the less responsive he became. He for sure didn’t like that I was checking in daily for an update! Then when I inquired today he went south and was very unprofessional and even hung up on me like a kid. I called him back today after that and was trying to explain a situation about some student debt and he didn’t wanna listen and said there was nothing else they could do. He then said he was with drawing and sending an emai... read more
Business response:
I’m sorry to hear that your experience didn’t meet your expectations. My goal is always to provide clear communication, guidance, and the best possible outcome for my clients. I understand that the mortgage process can be stressful, especially when challenges arise, and I truly regret if my response came across as unprofessional in any way. That said, a combative attitude and overbearing tone can be counterproductive to the process. Your situation was particularly difficult, and based on your credit report, it’s clear that ... read more
It was long
Business response:
Hi Rodney, we appreciate the feedback. Sorry we could not close out your loan in the time frame you were hoping for. We appreciate you giving us a shot at it.
Michael Wright - Mortgage Loan Originator, NMLS ID# 134086 has a 4.9 star rating with 75 reviews.
Michael Wright - Mortgage Loan Originator, NMLS ID# 134086 is closed now. It will open at 9:00 a.m.