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Midwest Express Clinic - Tinley Park on LaGrange
- Urgent Care
- Tinley Park, IL
About this business
Location details
17119 LaGrange Road, Tinley Park, IL, 60487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I took my wife here as she was feeling sick. Suspected strep throat. The facilities were nice and clean. The people were very friendly and professional. The sign in process is somewhat of a pain so if you can plan ahead and do the paperwork online you will benefit. They ran three lab tests, strep, flu and COVID. All were negative. She had a item on one of her tonsils she wanted them to look at but they said they couldn't see it. So we left without any diagnosis or treatment. She remains ill so we suspect a bad cold. Overall ... read more
Business response:
Ken, we are extremely sorry to hear about your disappointment. At your earliest convenience, please call us at 312-212-8124 or fill out the patient feedback form on our website so we can hear more details on how we can improve. Thank you and we look forward to hearing from you. https://midwestexpressclinic.com/patient-feedback-form/
ROBBED !!! CAN'T BELIEVE IT. BEEN COMING HERE FOR THE PAST 5 YEARS FOR TREATMENT ONLY TO GET ROBBED !!! I checked in at roughly 845 am they scanned my license my insurance my credit card was finished by 9 am. I was called in the room by a medical assistant to check my vitals & ask me some questions. granted still trying to fill out the clip board they gave me at the same time placing my wallet phone on the seat next to me. after all said & done took about 3 minutes grabbing both my wallet & phone then followed her to another... read more
Business response:
Hi Eric, we’re very sorry to hear about your experience and take concerns like this extremely seriously. This is not the level of care or professionalism we strive to provide. We’d appreciate the opportunity to learn more and address your concerns directly. Please contact our Patient Advocate at (312) 212-8124 or submit your feedback through our secure form here: https://midwestexpressclinic.com/patient-feedback-form/
I would Not go back. Tested positive for COVID on a Friday and wanted to speak with the PA on Monday because I was not much better. They said I had to come in and pay for another office visit. What is the harm in a call 2 days later.
Business response:
Hi Felicia, we're really sorry you weren't happy with your visit. We'd like to know how we can be better and improve your experience - please share your feedback at https://midwestexpressclinic.com/patient-feedback-form/ when you have a moment. Thanks for helping us improve.
Never come here!!! Avoid this location at all cost. Common sense is not SO COMMON. Qamar Saleh avoid that Dr at all cost. They literally want your funds with no progressive treatment. I came in because I shattered a candle in my hand. I asked the receptionist before I was seen. Will I be fully treated here? She said yes once I get to the back, the doctor cleaned my hand and said they didn't have x-ray and sent me to the hospital I could've just went to the hospital so then I said I don't feel like I should have to pay a co-p... read more
Business response:
Sharniece, we’re sorry to hear about your experience with one of our providers. We strive to ensure every patient feels respected and cared for, and it’s concerning to hear we didn’t meet that standard. We’d appreciate it if you could share more details so we can address the situation and work on improving. You can provide your feedback here: https://midwestexpressclinic.com/patient-feedback-form/.
Frequently asked questions about Midwest Express Clinic - Tinley Park on LaGrange
How is Midwest Express Clinic - Tinley Park on LaGrange rated?
Midwest Express Clinic - Tinley Park on LaGrange has a 4.8 star rating with 1,076 reviews.
When is Midwest Express Clinic - Tinley Park on LaGrange open?
Midwest Express Clinic - Tinley Park on LaGrange is closed now. It will open at 8:00 a.m.