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Milestone Senior Living Cross Plains
- Assisted Living Facilities
- Cross Plains, WI
About this business
Perched atop a hillside overlooking rich green farmland, Milestone Senior Living Cross Plains offers Assisted Living, Memory Care, and Respite Care to the Cross Plains, Wisconsin, community. With resort-style amenities and services and care catered to your or your loved one’s specific needs, our rural retreat is a warm and welcoming place to call home. Milestone Senior Living Cross Plains is a place where neighbors quickly become friends and where everyone feels like family.
Location details
1870 Market St, Cross Plains, WI, 53528, United States
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Awful. Corporate demoted the administrator and replaced with corporate people, or several short lived adminins. Resident care neglected. Safety checks are not done. Good staff members have left out of frustration with complaints not being addressed, low wages, lazy coworkers. Most staff are useless or don't care as to how to handle falls, answering pages in a timely manner, speaking to residents with Dementia, getting them up, dressed, and meds given. Laundry piles up and some of it is put in rooms not put away for them. Eve... read more
We moved Mom to a skilled nursing facility in Spring Green. Milestone lacked the staff to provide for the care plan they developed when Mom first arrived in March. Delayed response time resulted in Mom trying to do more than she was supposed to and falling several times. Their unwillingness to provide assistance unless asked and Mom's attitude that she can do it on her own resulted in a decline in her health from the falls and growing inability to care for herself.
I took a very quick and brief tour of this place. The staff that i got to meet were friendly. I didn't like the location of it. The activities that they offered weren't gonna meet my loved ones needs so that's why this place didn't work out. It was a pretty new community, there weren't a lot of people living there yet.
We feel the staff at Milestone are under qualified.
Frequently asked questions about Milestone Senior Living Cross Plains
How is Milestone Senior Living Cross Plains rated?
Milestone Senior Living Cross Plains has a 4.3 star rating with 38 reviews.
When is Milestone Senior Living Cross Plains open?
Milestone Senior Living Cross Plains is open now. It is open 24/7.