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MINI
- Automotive
- Houston, TX
About this business
Location details
10000 Southwest Fwy, Houston, TX, 77074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Off to a Great Start! I went to Momentum BMW for my first service appointment. I was worried about the wait time but was pleasantly surprised that the work was done in a timely manner. I was comfortable in the waiting area drinking fresh coffee. I even checked out floor mats and bought new ones with the help and patience of a parts advisor.. The people behind the service desk, as you walk in, could be more helpful by telling you that there is a sign in sheet instead of ignoring you. I really liked my service advisor, Pater S... read more
Business response:
Marilyn, we're happy to hear you had such a positive experience with our team at Momentum BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!
Exellent experience!! I just purchased a 2010 Xterra SE 4x4 from Gloria C. with the help of Brianna P. and Manager Jose... the experience was super friendly, and they were all extremely helpful and knowledgeable! I needed to transfer the vehicle from another location, and Jose worked his magic to make it as seamless as possible for me, and Gloria kept in touch throughout the entire process. I will definitely return when it's time to purchase again!! Thank you all for such a excellent experience!
Business response:
Samantha, thank you so much for the positive feedback about your experience with us at Momentum BMW! We will be sure to let the whole team know they did a great job! Have a wonderful day and visit us anytime!
Overall great delivery Ordered a car online, dealer was helpful and kept me informed during the entire process.
Business response:
Alvin, thank you for taking the time to leave a review for us at Momentum BMW. We're happy we could meet your expectations! Have a wonderful day and enjoy your new car!
Buyer I have become a loyal customer of Tom Butcher, at Momentum BMW. I have bought many cars from BMW, their performance and safety can't be beat! But, with out a trust worthy, reliable, and knowledgeable person like Tom, I'm not convinced I would be such a loyal returning customer! Go Tom!
Business response:
Linda, thank you so much for the positive review! We truly appreciate your feedback. We will be sure to let Tom know he's doing a fantastic job. Have a wonderful day and come back anytime!
Wonderful Professional Service From Their Service I must say.... not only did my car ( 2013 BMW 535i Gran Turismo xdrive) get the proper service, I was personally over impressed by the hands on courtesy I received from the team at Momentum BMW Mini. When I brought my car to their service department I was greeted at my vehicle by a representative who kindly directed me to the service area. My service representative was named RICK RAWLANDS whom I had spoken to over the phone but wasn't in his office when I arrived but to my am... read more
Business response:
Thank you so much for the 5 Star review! We sincerely appreciate you taking time out of your day to reveiw us and we look forward to doing business with you again soon! -Your Momentum BMW team
Momentum is the BEST I recommend Momentum to anyone who's looking for exceptional service. Peter Schermerhorn is an awesome service advisor who takes care of my BMW needs with such great professionalism.
Business response:
Hi Dietra, Thank you for taking time out of your day to review us and comment on the excellent service that Peter provided to you! We look forward to seeing you again soon! -Your Momentum BMW team
New Tires, Alignment I worked with Tim at Momentum BMW. He explained my tire options very throughly and let me know what services I could complete that day under the warranty. He explained recall options and how to submit my rebate form very clearly. I felt confident that he was giving me the best price options and he was very knowledge about the issues with my car. I will definitely return and I recommend him as a advisor
Business response:
Hi Eboni, Thank you so much for choosing us for your vehicle servicing needs! We are so glad that you enjoyed your visit with us and we hope you have a wonderful day! -Your Momentum BMW team
BEST CUSTOMER CARE PROVIDER Peter Shermerhorn has surpassed all other service providers I have ever worked with. He is genuinely concerned with serving you as best he can. Peter always has time for you no matter how much paperwork appears on his desk. He is extremely timely in responding to any communications you send his way, and does it all with patience. His knowledge demonstrates his expertise with BMWs and superior customer care.
Business response:
Hi Roberta, Thank you for the 5 Star review and for your kind words about Peter! We sincerely appreciate you taking the time to tell us about your visit nad we hope you have a wonderful day! -Your Momentum BMW team
Tom Herald was excellent, competent and corteous I have driven only BMWs for over 30 years. The process of gathering and signing paperwork was not the most exciting... However, Tom made it feel easy and seamless. I was briefed on the main innovations that the new car offered. I will need to learn more, but I got a very good start. Everyone was polite and respectful. My experience was extremely positive. Thank you!
Business response:
Thank you for the great review and for taking the time to tell us about your experience with Tom! We sincerely appreciate your feedback and we hope you have a wonderful day! -Your Momentum BMW team
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.7 star rating with 3,838 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.