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1602 N. Lincoln Ave., Urbana, IL, 61801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was in here for almost an hour on Saturday ready to buy a ninja and couldn't get anyone to help us! One guy was on his phone and the others were nowhere to be found! Went through all three buildings! At least I had the opportunity to sit on several of the bikes that I wanted and have narrowed it down, now just to find a dealership
I was in this establishment this morning and stood around for 10 minutes at the counter waiting for assistance while 4 employees stood around, never asking me if I needed help. They looked right at me, then went back to reading their magazines. This isn’t the first time I’ve had this experience at this location. Very disappointing. I left without spending the money I planned on, and decided to go elsewhere.
Business response:
Our parts people use distribution catalogs to look up parts for customers and it is not unusual for someone to be hanging around the counter waiting for service to be done or parts to be retrieved. I apologize for the experience you had with us.
Motorrad has a 4.2 star rating with 185 reviews.
Motorrad is closed now. It will open tomorrow at 9:00 a.m.