Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Cape Girardeau, MO

About this business

Finance Mortgage Lenders

Location details

3065 William St, #408, Cape Girardeau, MO, 63701, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.9366 reviews

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Margaret T.

a year ago

Andys communication was always very prompt and all my texts & emails were responded to very quickly. I never did wait for a response. All info he shared was explained thoroughly and I never had a doubt about Andys experience & knowledge during the loan process.

Business response:

I'm incredibly grateful for your kind words, Margaret. It was my pleasure to assist you throughout the loan process and ensure all your questions were answered promptly and clearly. It's gratifying to know that my commitment to communication and sharing my knowledge was able to put your mind at ease. Thank you for choosing Mutual of Omaha Mortgage and for taking the time to leave such a wonderful review.

Mark H M.

a year ago

the communication and ease

Business response:

I'm truly grateful for your positive feedback, Mark. At Mutual of Omaha Mortgage, we always strive to ensure that our communication is clear and the process straightforward for our valued customers. Your top rating is a great testimony to our efforts. Thank you for taking the time to share your experience with others. It was my pleasure to assist you.

Vickie L H.

a year ago

Jeriod was awesome communicated with me the whole time...

Business response:

I'm incredibly grateful for your kind words and stellar rating, Vickie. Communication is key in my line of work, and I'm thrilled that you found our interactions to be informative and beneficial. I'm here to make the mortgage process as smooth and straightforward as possible for you at Mutual of Omaha Mortgage. Again, thank you for taking the time to share your positive experience. Don't hesitate to reach out if you need anything in the future! - Jeriod Kimball.

Lia M. P.

a year ago

Andy was very attentive to all our questions .He always answered our calls and or text messages .

Business response:

I'm glad to hear that my communication met your expectations, Lia. It was important for me to ensure you felt supported and had all your questions answered throughout the process. Thank you for taking the time to leave such a positive review and for the 5-star rating. It was a pleasure working with you. Should you require any further assistance with your mortgage needs in the future, I would be more than happy to help. - Andy Stephens, Mutual of Omaha Mortgage.

Romane A.

a year ago

Andy my loan specialist was very professional and prompt. He explained everything to me and was patient and quick.

Business response:

I'm truly appreciative of your positive feedback, Romane! It's always a top priority to provide efficient and personable interactions throughout the loan process. I'm glad to hear that you felt informed and supported. If you have any other mortgage needs in the future, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage. Best, Andy Stephens.

Jennifer L. K.

a year ago

From the first phone call we made Jeriod was wonderful, he answered all of my husbands questions, and was there answering texts if we had anymore. I don't think we could have a had a better experience. He was wonderful! We are looking forward to dealing with a mortgage company that is actually there for their clients, and watching our balance go down. Instead of 7,000 for 20 years.

Business response:

I'm extremely pleased to hear that you had such a positive experience with me. Your satisfaction is my top priority, and it's always gratifying to know that I've met those expectations. I will strive to keep providing attentive service and assistance with your mortgage needs. It's rewarding to know that you're looking forward to our continued dealings and watching your balance decrease. Your trust in Mutual of Omaha Mortgage is much appreciated. Thank you for your lovely review and perfect rating!

Gena S.

a year ago

Everything during the process was strait forward, quickly and professionally completed.

Business response:

I'm thrilled to hear that you found our process straightforward, quick, and professional, Gena. Our main goal at Mutual of Omaha Mortgage is to make things as simple and efficient as possible for our clients. Your positive feedback and excellent rating of 5 stars are greatly appreciated. Thank you for choosing us, and if you ever need anything in the future, don't hesitate to reach out. Best, Andy Stephens.

Patrick J Z.

a year ago

Jeriod was great to work with. He was very knowledgeable and took the time to explain the steps as they progressed. Plus he always was very quick to respond when I had a question.

Business response:

I'm truly grateful for your kind words, Patrick. It was my pleasure to guide you through the process and ensure that all your questions were answered promptly. Your satisfaction is my top priority, and I'm glad I was able to deliver for you. Thank you for taking the time to leave a review and for choosing Mutual of Omaha Mortgage. I look forward to assisting you in the future, should the need arise.

Teresa B.

a year ago

Andy was great to work with, informative, and always available.

Business response:

I'm sincerely thankful for your kind words and the perfect rating, Teresa. It was a pleasure working with you and being able to provide you the information you needed throughout the process. I always strive to be available for all my clients and I'm glad to hear that you appreciated it. Should you have any other mortgage needs in the future, don't hesitate to reach out. Thanks again for choosing Mutual of Omaha Mortgage.