Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Cape Girardeau, MO

About this business

Finance Mortgage Lenders

Location details

3065 William St, #408, Cape Girardeau, MO, 63701, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.9366 reviews

Select a rating

Cynthia P.

2 years ago

Excellent Advice and Service

Business response:

I'm thrilled to hear that you had a positive experience with our services, Cynthia. Your 5-star rating means a lot to me and Mutual of Omaha Mortgage. I always strive to provide top-notch advice and service to all my clients and am glad that you appreciated it. Thank you for your kind words and for choosing Mutual of Omaha Mortgage. We look forward to serving any future needs you might have.

Charles L. T.

2 years ago

Jeriod helped me get through the process

Business response:

I'm truly glad to hear that you had a positive experience, Charles. Your satisfaction is my top priority, and it brings me immense joy to know that I was able to help you through the process. I am here if you need any further assistance. Your 5-star rating means a lot to me and the team at Mutual of Omaha Mortgage. Thank you!

Andrew V.

2 years ago

Overall communication and follow up. Jeriod made sure I understand each step of the process. He made himself available whenever needed and treated me as a person, not just a client.

Business response:

I'm highly appreciative of your positive review, Andrew. It brings me immense satisfaction to know that you found my communication and follow-up satisfactory. I always aim to ensure each client thoroughly understands the process and feels like more than just a client. Your feedback reiterates my commitment to these values. Thank you for trusting Mutual of Omaha Mortgage. Looking forward to assisting you again in the future.

Gary W. R.

2 years ago

I had previously applied and had bad experiences with multiple lenders. Andy was honest and forthcoming, responsive and quick.

Business response:

Thank you, Gary, for taking the time to rate your experience 5 stars. I'm delighted to hear that you found our services at Mutual of Omaha Mortgage satisfactory. It's unfortunate to hear about your past experiences, but I'm glad I was able to make this process smoother for you. Being honest and responsive is something I strive for, and I'm pleased it made a positive impact. I'm always here if you need anything else. Thank you once again for your kind words.

Amanda Barrosse M.

2 years ago

Thanks for your patience and understanding in getting us through this difficult time

Business response:

I'm so glad to hear that you had a positive experience, Amanda. It was my pleasure to support you during such a challenging period. I firmly believe in the quality and dedication of Mutual of Omaha Mortgage, and I'm delighted that I could showcase this through our interactions. Your kind words and stellar rating truly mean a lot to me. Always feel free to reach out if you need any further assistance. - Andy Stephens.

Curtis L. R.

2 years ago

Responsiveness! This has not been my experience with other lenders.

Business response:

I'm thrilled to hear that you had a 5-star experience, Curtis! Your feedback is incredibly important to us at Mutual of Omaha Mortgage. I'm glad to have provided a service that stands out in terms of responsiveness from previous lenders you've dealt with. Rest assured, we always strive to uphold this standard. Looking forward to assisting you again in the future. Best, Jeriod Kimball.

Debra S.

2 years ago

Andy was in touch every step of the way. He made sure that I understood all the documents and the process and let me know when it was going to fund and close. I would highly recommend him to anyone looking to take out a mortgage or do a refinance. He makes you feel at ease, and it answers all your questions. He is a keeper!

Business response:

Thank you so much for your kind words and for taking the time to share your experience, Debra. I'm delighted to hear that you felt at ease throughout the mortgage process. It was truly a pleasure to assist you. Your recommendation means a lot to me and the rest of our team here at Mutual of Omaha Mortgage. Should you ever have any more questions in the future or if you ever need assistance again, do not hesitate to reach out. Thank you for trusting me with your mortgage needs!

Sabrena E. H.

2 years ago

The constant communications Jeriod provided, as well as, the knowledge to answer any questions I asked provided peace of mind to ensure I was making a great decision. I appreciated his willingness to go above & beyond to ensure my satisfaction! Thanks Jeriod, I appreciate you!

Business response:

I'm thrilled to hear that you had a positive experience, Sabrena. Hearing that my communication and knowledge provided you with peace of mind truly makes my day. Your satisfaction is my top priority, and I'm glad I was able to exceed your expectations. Your kind words and stellar review mean a lot to me. Thank you for placing your trust in Mutual of Omaha Mortgage and myself. I appreciate you too!

Christopher P. K.

2 years ago

Communications and willingness to help.

Business response:

Thank you, Christopher, for your generous rating and review. At Mutual of Omaha Mortgage, we always strive to maintain clear communication and assist our clients in the best possible way. Your positive feedback means a lot and motivates us to continue providing excellent service. Please feel free to reach out if you have any further needs.