Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Charleston, SC

About this business

FinanceMortgage Lenders

Location details

78 Ashley Point , Suite 101, Charleston, SC, 29407, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.9768 reviews

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Adina D.

2 years ago

Joey took the time to educate me as his potential client, was very responsive, and clearly put the customer experience first. All around great experience!

Business response:

I appreciate your kind words and the time you took to share them, Adina. Educating my clients is one of the aspects I value most about my job at Mutual of Omaha Mortgage. I'm thrilled to hear that you had a great experience and felt I was responsive to your needs. Thank you for granting me a 5-star rating. It was a pleasure working with you. Looking forward to assisting you again in the future!

Ana P.

2 years ago

Joey was truly exceptional in every aspect. Despite being located three hours behind, he consistently made himself available, even during after-hours and weekends. Joey's kindness, knowledge, and sweetness made him the best loan officer we've ever worked with. When we embark on our next property purchase, Joey will undoubtedly be our first choice. He went above and beyond to assist us with this house. Thank you, Joey, for playing a crucial role in making my dream come true.

Business response:

Dear Ana, I'm incredibly grateful for your kind words and the 5-star review. Your satisfaction is my top priority, and I'm pleased to hear that I was able to provide the level of service you deserved, regardless of the distance and time difference. It was truly a pleasure to assist you throughout this process, and your acknowledgment means a great deal to me. I'm thrilled that I could help in making your dream come true. I look forward to working with you again in the future on your next property purchase. Thank you for c... read more

Dorothy Marie S.

2 years ago

SMOOOOOOOOOOOOOTH

Business response:

I'm thrilled to hear that your experience was smooth, Dorothy! It's always my goal to make the mortgage process as easy and stress-free as possible. Thank you for trusting me and Mutual of Omaha Mortgage with this important step. I appreciate your five-star review. Best, Joey Newton

Franz N.

2 years ago

Joey is both personable and professional on how he operates his business. Really glad we’ve had a chance to work together

Business response:

Happy to help! I appreciate you allowing me to be a part of the process. I know you and your family will love your new home.

John B.

2 years ago

Good follow up

Business response:

Thank you so much for the nice review - I really appreciate it. I hope that we can work together again in the future! It was great getting to know you better!!

Kathleen A W.

2 years ago

Joey was so helpful from beginning to end. He made it easy for me!

Business response:

I sincerely appreciate your kind words, Kathleen. It was a pleasure assisting you throughout the process and I'm thrilled that you found it to be straightforward. Thank you for choosing Mutual of Omaha Mortgage and for your stellar rating. If there's anything else you need in the future, don't hesitate to reach out. Warm regards, Joey Newton.

Malatesh M.

2 years ago

Its been amazing experience working with Joey, He always had time for me whenever I called him. I 100% recommend Joey Newton.

Business response:

Thank you so much for your kind words, Malatesh. I'm thrilled to hear that you had such a positive experience. I make it a point to always be available for my clients, and I'm glad to know that made a difference for you. I appreciate your recommendation and look forward to working with you again in the future. Thanks again for choosing Mutual of Omaha Mortgage.

Anna B.

2 years ago

Joey was a pleasure to work with through the whole process. I had never had a mortgage before, so I appreciate his patience and attention to details. I would highly recommend him.

Business response:

Thank you Bailey!

Eric Joseph D.

2 years ago

Did okay. Missed an important detail on the earnest money which caused big inconvenient delay at time of signing.

Business response:

I appreciate your feedback, Eric. I apologize for the inconvenience caused during the signing due to the oversight with the earnest money. Rest assured, I am constantly learning from such experiences and will make sure it does not happen in the future. I'm committed to providing the best service possible to all my clients at Mutual of Omaha Mortgage. Thank you for choosing us and for your honest review.