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Mutual of Omaha Mortgage
- Mortgage Lenders
- Chesterfield, MO
About this business
Location details
16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Shawn was very responsive to all of our questions and went above and beyond to make sure the refinance would meet our needs, which included working with the VA.
Business response:
I'm glad to hear that I was able to effectively support you with your refinance and meet your needs, especially involving the VA. Being responsive and attentive to your questions is important to me, so I'm pleased that you felt well taken care of. If there's anything else you need in the future, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Jesse was great to work with and got us through closing in a quick and stress free manner. Would highly recommend working with Jesse and his team.
Business response:
I'm glad to hear that your closing process was quick and stress-free. It’s always my aim to make things as seamless as possible, and I'm thrilled to know I could help in that way. Thank you for recommending my team and me. If you ever have more questions or need assistance in the future, please don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
We received constant updates, and it was clear that Susan and her team were prepared to close the deal as quickly and seamlessly as possible. It was a great experience!
Business response:
Claire, I’m pleased to hear that you had a great experience and appreciated the consistent updates. It's important to me to ensure a smooth and efficient process for everyone. If there's anything else you need, feel free to reach out. Thank you for taking the time to share your positive feedback! ~Susan
Verified by Mutual of Omaha Mortgage
Jerry was very knowledgeable and was always willing to answer any of my questions. The process was simple and fast.
Business response:
I'm grateful for your kind words, Matthew. I'm pleased to hear that my knowledge and willingness to answer your questions contributed to a straightforward and quick process. If anything else comes up or you have more questions, don't hesitate to get in touch. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Dennis worked hard to help me and my husband achieving our goal. He was willing to help us when we thought of giving up through the process. Dennis is kind and always answered my questions was prompt in all phone calls. Was always very iinformative of where we were at and the next steps. I appreciate him and thankful for all the help he provided.
Business response:
I truly appreciate your kind words, Melissa. I'm glad that I could assist you and your husband in achieving your goal, and it means a lot to hear that you found my support helpful during challenging times. Ensuring that all your questions were answered and keeping you informed every step of the way was my priority. Thank you for your trust in me throughout this process with Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Fast communication, transparent in the process and rates.
Business response:
I'm glad that my communication met your expectations and that you valued the transparency in the process and rates, Cheuk. It was important to me that you felt informed and confident throughout. If you have any more questions or need assistance in the future, I'm here to help. Thank you for trusting Mutual of Omaha Mortgage with your needs.
Verified by Mutual of Omaha Mortgage
Susan was a great communicator. Would Recommen.
Business response:
I'm glad to hear that you found my communication helpful, Alex. Thank you for your recommendation. If there's anything more I can assist with, please feel free to reach out. ~Susan
Verified by Mutual of Omaha Mortgage
Process was easy and Jerry was very helpful
Business response:
I'm pleased to know that the process went smoothly and that I could be of help to you, Debra. If you ever have more questions or need any assistance down the line, please don't hesitate to reach out. Thank you for trusting me with your mortgage needs at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
At some point, every person in the process got my name wrong. I addressed it each time, but only one person bothered to apologize and/or even acknowledge it. everything else was good, but when your applying for a mortgage it doesnt inspire confidence when your mortgage team can't get your name right
Business response:
Philip, our apolgies for calling you Paul instead of Philip. Of course, no way intentional and have no excuse for doing so. I'm glad we were able to help you despite our error. ~Susan
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 5,136 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.