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Mutual of Omaha Mortgage
- Mortgage Lenders
- Chesterfield, MO
About this business
Location details
16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
The communication from Jesse was great. It was an easy process and I had talked to so many company's before I was finally convinced we had found the right solution for us. Thank you for a smooth process.
Business response:
I'm pleased to hear that you felt confident in choosing the right solution after our conversations. Clear communication is something I prioritize, so I'm glad it contributed to making the process smooth and easy for you. If there's ever anything more you need or any questions arise in the future, please don't hesitate to reach out. Thank you for your kind words and for putting your trust in me.
Verified by Mutual of Omaha Mortgage
The process although had some issues was handled extremely well.
Business response:
Megan, I appreciate you sharing your feedback. I'm glad to know that despite some issues, the process was managed well for you. It's important to me to ensure that any challenges are addressed promptly and effectively. Should there be anything further you'd like to discuss or if you have additional questions, please feel free to reach out. I'm here to help. Thank you for your insight! ~Susan
Verified by Mutual of Omaha Mortgage
William was always on top of things. He did everything to make sure things were done in a timely manner and we did have a few delays but he was on top of it and made sure I was notified every step of the way a day made sure delays were moved forward ASAP. I appreciate everything he did for me.
Business response:
I'm grateful for your words, Chastity. It's reassuring to hear that my efforts to manage the process and keep things moving as smoothly as possible were helpful, even when we faced a few delays. Keeping you informed at every step was a priority, and I'm glad it made a positive impact on your experience. If there's anything more I can do to assist you in the future, please don't hesitate to reach out. Thank you for taking the time to share your thoughts!
Verified by Mutual of Omaha Mortgage
Shelley and Her Expertise
Business response:
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Verified by Mutual of Omaha Mortgage
He was very prompt in answering questions and very helpful
Business response:
I appreciate your kind words, Dwayne! I'm glad to hear that you found my responses prompt and helpful. It's important to me that your questions are addressed quickly and thoroughly. If you have any more questions or need further assistance, feel free to reach out.
Verified by Mutual of Omaha Mortgage
Jordan Bratton was so helpful to me during my refinancing experience. Jordan always had time for my questions and concerns and I felt like he really cared about me. I would totally recommend Jordan and Mutual of Omaha to anyone who is either refinancing or getting a new mortgage. Thank you Jordan!
Business response:
Kathleen, I'm truly grateful for your kind words. I'm glad to hear that I could be of help during your refinancing process and that I was able to address your questions and concerns. Your feeling cared for and supported is incredibly important to me. Thank you for recommending me and Mutual of Omaha Mortgage — it means a lot. If you ever need further assistance or have more questions, I'm here for you.
Verified by Mutual of Omaha Mortgage
Under usual circumstances, getting a cash-out-refi would be a rather routine process. Unfortunately for me, the process was all but routine. During the title search, two phantom liens were discovered on my property that I was totally unaware of. Once discovered, Casey worked with me and all of the agencies involved to successfully release the liens. The process was grueling at times, but Casey remained vigilant and forged ahead until completion. I can't thank Casey enough for his professionalism, expertise, and determination... read more
Business response:
Cynthia, I'm truly grateful for your understanding and patience throughout what turned out to be anything but a routine process. I know how challenging the discovery of unexpected liens can be, and I'm glad I could assist in navigating through the complexities with you. Your determination was incredible, and together we managed to overcome the obstacles. Thank you for acknowledging my efforts—I’m pleased that we were able to resolve the issues and get the loan approved successfully. If you ever need assistance again, feel fr... read more
Verified by Mutual of Omaha Mortgage
Easy, smooth, quick responses, texting vs calling, I'm a busy person but can usually text.
Business response:
I'm glad to hear that the texting communication worked well for your busy schedule, Rachel. I understand how important it is to have a process that's easy and smooth. If you ever need any further assistance, feel free to reach out in whichever way works best for you.
Verified by Mutual of Omaha Mortgage
Every step was pleasant and efficient
Business response:
Dan, so glad to know that you found every step of the process both pleasant and efficient. I always aim to make things as straightforward as possible for my clients. If there’s anything else you need or any questions on your mind, please don’t hesitate to get in touch. I appreciate you taking the time to share your experience! ~Susan
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 5,136 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.