Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Chesterfield, MO

About this business

FinanceMortgage Lenders

Location details

16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States

Get directions

Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.95,097 reviews

Select a rating

Benjamin P B.

a year ago

Shelley answered all my questions and concerns, made the process easy

Business response:

I'm so pleased to hear that I was able to make the process easy for you, Benjamin. It's my aim to ensure all of your questions and concerns are answered to make your experience with New American Funding as smooth as possible. I'm glad to know that we achieved this together. Thank you for the perfect rating and taking the time to share your experience. Looking forward to assisting you in the future.

James H B.

a year ago

Casey did exactly what he said he would do. He explained the process and follow up in a very timely manner. Casey made the whole process painless!

Business response:

Hey James, I'm really happy to hear that you found our process to be smooth and painless. I always aim to keep clients informed and comfortable every step of the way. It was a pleasure working with you on your mortgage needs. Thank you for choosing Mutual of Omaha Mortgage and taking the time out to share your experience. Your feedback means alot!

Michael R. H.

a year ago

Working with an agent like William

Business response:

I'm genuinely thrilled to hear your positive feedback, Michael. It's always my aim to provide the best service possible, and I'm glad that I was able to assist you while working at Mutual of Omaha Mortgage. Your high rating is much appreciated and reinforces the value of the work I put in. Thank you for taking the time to write this review.

Wayne Kenneth U.

a year ago

Ease of the entire process.

Business response:

I'm thrilled to hear that you found the entire process at New American Funding to be easy, Wayne! It's always our goal to create a smooth and seamless journey for our customers. Your feedback means a lot to me and I'm glad I could assist in making your experience a 5-star one. If you ever need anything else in the future, don't hesitate to reach out. Thank you for your kind words.

John D.

a year ago

Ryan did a great job working with me on my loan package. I would like to point out that he performed well while the underwriters struggled to complete their work, and the title company made several errors, one of which is still to be corrected.

Business response:

John, I'm thrilled to hear that you were pleased with the service provided. Your feedback means a lot to me. Please know that I'm always here to assist you, even when there are unforeseen issues such as those you mentioned with the underwriters and the title company. Rest assured, we will rectify that outstanding error as soon as possible. Thank you for your understanding and patience, and for choosing Mutual of Omaha Mortgage. Do not hesitate to reach out if you need anything else in the future. - Ryan Conway

Bryan P.

a year ago

we were able to making to closing. The entire proceaa Was very informativ. I learned a lo.

Business response:

I'm really glad to hear that you found the process informative, Bryan. It's important to me that my clients feel they've learned something along the way during their journey. Sorry if there were any hiccups that kept us from a perfect score, but I'm committed to improving. Thanks for your feedback and for choosing Mutual of Omaha Mortgage.

Ronald Payumo J.

a year ago

I recently had the pleasure of working with Shawn, and I can’t express enough how transformative this experience was for me. From the moment we started, Shawn was incredibly supportive and knowledgeable, guiding me through every step of the process to improve my credit score. What stood out the most was his clear and thoughtful suggestions on what needed to be done. He didn't just give me generic advice; he took the time to understand my specific situation and tailored his recommendations accordingly. This personalized appr... read more

Business response:

I'm genuinely touched by your kind words, Ronald. It was a pleasure working with you and I'm glad to hear that the experience was transformative for you. Your credit score is a key component of financial health and it's important to understand how to manage it properly. I'm glad that my personalized approach and clear communication made the process easier for you. I strive to break down complex financial concepts into understandable terms, so it's certainly rewarding to know it was helpful for you. It's wonderful to hear t... read more

Ronald Payumo J.

a year ago

Business response:

It's fantastic to hear that you had a positive experience, Ronald! At Mutual of Omaha Mortgage, we strive to provide the best service to our clients and I'm delighted to know that your experience reflected this. Your rating of 5 Stars means a lot to me. If you have any further needs or questions, don't hesitate to reach out. We're here to help.

Christine M.

a year ago

Joe was great his was prompt on every questions I had and was very patient with my many calls and questions

Business response:

I'm thrilled to hear that you had a positive experience with me at Mutual of Omaha Mortgage, Christine! It was my pleasure to assist you with your inquiries and ensure you felt confident in the process. Your satisfaction is my top priority, and I'm glad I could deliver. Your feedback means a lot to me, and I appreciate the high rating! If you have any more questions in the future, don't hesitate to reach out. Thanks again, Christine!